Crm Analyst

Get AI-powered advice on this job and more exclusive features.JoomPulse is a data platform that provides analytics and recommendations for marketplace sellers.

Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential and explore profitable ways to expand your business.

Joom Pulse helps make e-commerce data easy to understand and efficient for all sellers.Joom Pulse is one of the key businesses of Joom, international group of e-commerce companies that was founded in 2016 in Latvia.

Joom also includes the following businesses : Joom Marketplace, a platform for shopping from all over the world; Onfy, a pharmaceutical marketplace in Germany, and JoomPro, a platform for cross-border wholesale trade.

Joom's offices are located in Latvia, China, Hong Kong, the USA, Germany, Brazil and Portugal.

Joom Group has HQ in Lisbon, Portugal.We are looking for a proactive, data-driven CRM Analyst to develop effective cold outreach campaigns and sequences (both e-mail and WhatApp) using personalization and automation.ResponsibilitiesDevelop and execute CRM marketing campaigns based on user data (product behavior, participation in conversion mechanics like demo or webinar etc.

Manage cold outreach Email and WhatsApp campaignsConstantly test hypotheses on lead acquisition, lead conversion, product usage increase, self-service salesTrack, analyze, and optimize campaign performance, keep the docs on all active and past campaigns and hypothesesDevelop database providers within our target segmentsCollaborate with content creation, growth and product teams in creating campaigns and aligning outreach efforts with business objectivesRequirementsProven experience in CRM marketing or outbound lead generation (preferably within SaaS data platforms focused on small and medium-sized businesses)Proficiency with HubSpot, Kommo, or similar platformsHands-on experience with outbound channels (cold emailing / WhatsApp Business), automation and personalizationStrong analytical skills to measure and optimize campaign performanceSolid understanding of key CRM marketing metricsExcellent communication skills and ability to craft compelling outreach messages or create specifications on suchFluent English and PortugueseWe offerCompensation package : base salary and performance-based bonuses, CLT employmentOffice-first : flexible hours with a possibility to work remotely 52 days per year, and 30 days of paid annual leaveCare & Wellbeing : extended health insurance for the employees, their spouses, and children (including dental care), transportation and daily meal allowance, and 100% paid sick leaveTeam & Growth : collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English coursesCommunity & Engagement : annual team building activities, knowledge-sharing workshops, and a strong sense of team workBefore applying for the above position please review our Candidate Privacy Notice here : By responding to the vacancy, you acknowledge that you have read our Privacy notice.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionBusiness Development and SalesIndustriesTechnology, Information and MediaReferrals increase your chances of interviewing at JoomPulse by 2xSign in to set job alerts for "Customer Relationship Management Analyst" roles.We're unlocking community knowledge in a new way.

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