SAP iXp Intern - Cash Collections Americas Volume Customers

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What You’ll Build

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it’s the foundation for a career built on connection, creativity, and impact.

Position title: SAP iXp Intern – Cash Collections Americas Volume Customers

Location: São Paulo, Brazil

Expected start date to end date: December 2025/January 2026

• Manage and follow up on invoices receivable, both due and due.
• Contact customers to ensure a timely payment.
• Creation and distribution of extrajudicial collection letters within the pre-established term.
• Investigation, analysis and resolution of discrepancies of pending invoices.
• Close work with internal and external clients.
• Escalation of cases where management is blocked to ensure the fluidity of the process.
• Account statement reports to be sent to clients.
• Monitoring of standard processes and use of corporate tools.
• Identify areas for improvement in the processes
• Respond to customer inquiries and questions about billing issued.
• Problem solving with clients.
• Other tasks relevant to the resolution of problematic situations that generate cash flow.

What You’ll Bring

We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Currently studying a degree on Business Administration, Accounting, Economics or similar (starting or intermediate student -max. two years before ending-). This requirement is a MUST.
• Experience in Accounts Receivable and/or related administration and finance areas are nice to have, not expected but is consider a as a plus.
• Fluent written and oral English (any other language knowledge is a plus).
• Spanish skills are a plus.
• High problem-solving capacity
• Accounting knowledge
• Focus on the customer and quality
• High degree of communication and good handling of it (verbal and written)
• Work under pressure, by objectives and oriented to results
• Principles of security and information technology
• Commitment
• Collaboration and teamwork
• Analytical capacity
• Know how to organize and have a positive attitude such as "you can"

Where You Belong

Be part of SAP Next Gen, a global community for students, universities, schools and educational partners, who are passionate about innovation and technology.

• Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support.
• Project-driven Experience: Kickstart your career with hands-on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better. You’ll have endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.
• Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, fast-paced environment. Open doors for future career opportunities within SAP and beyond.

The Cash Collections Volume Team that is part of the SAP Global Finance Success center is responsible for managing the collection of unpaid invoices. The main focus is on reducing the days it takes to collect an invoice, thus improving the company's cash flow, for which a series of standardized tools and processes are used in order to achieve this objective. Cash Collections, in addition to having a very close relationship with customers, works closely with various areas within the organization such as Sales, Billing, Payment to Suppliers, Accounting and many others.

This role is characterized by well-defined and relevant tasks within the team. The collector will perform a job of high relevance for the company, working closely with members who are highly experienced in the task. If what you are looking for is a new challenge in a highly trained and professional team to continue developing your professional career within the Administration & Finance Department, this position is for you!