System Status Monitoring Specialist

Job Overview : Our organization seeks a skilled System Status Monitoring Specialist to monitor system operation status and record key indicators through a web interface.

The selected candidate will be responsible for investigating and resolving base station faults using automated tools and standard operating procedures.Main Responsibilities : Monitor system operation status and record key indicators through a web interfaceInvestigate and resolve base station faults using automated tools and SOPsProvide technical support to specialists and users within 30 minutes of requestRequirements : The ideal candidate should possess high school education or above, with at least one year of experience in customer service, after-sales, technical support, or related fields.

Strong English reading and writing skills are required, as well as proficiency in office software such as Word, Excel, and email.

Experience in software operations and maintenance is preferred.