Technical Solutions Specialist

Overview

We aggregate and normalize campaign data from thousands of channels, connect it with lower-funnel attribution, and deliver ROI measurement across every touchpoint.

We're looking for a skilled engineer who can provide top-notch technical support to our customers.

As a Senior Technical Support Engineer, you'll be the primary technical voice for our customers, tackling complex issues, and shaping how our product evolves.

Responsibilities

Troubleshoot complex technical issues and drive resolutions.

Partner with Product, Engineering, and QA to improve product functionality.

Provide expert guidance on SDK integration and deployment.

Mentor team members with your deep technical expertise.

Advocate for customers by bringing feedback into product discussions.

Requirements

4+ years in technical product support (B2B / SaaS preferred).

Hands-on experience supporting software in production environments (Mobile & Web).

Strong skills in scripting, SQL, APIs, HTML, HTTP, and debugging tools.

Experience in mobile advertising analytics or AdTech is a plus.

Excellent problem-solving, analytical, and communication skills.

Why Choose Us?

Work with world-class products

Be part of a fast-growing company

Collaborate with talented teams

A culture that values creativity, ownership & customer advocacy

Os interessados devem se candidatar através do portal Caderno Nacional

#J-18808-Ljbffr