Junior Business Analyst

Role Overview :

We are seeking a motivated Junior Business Analyst / Quality Assurance Analyst to support the analysis, testing, and delivery of enhancements on our ServiceNow platform. This hybrid role requires a detail-oriented individual who can gather and document business requirements as well as develop and execute test plans to ensure high-quality solutions. Must be able to work in fast-paced environment, often requiring collaboration with various teams and stakeholders. Must be able to deliver with minimal supervision.

Key Responsibilities :

• Collaborate with stakeholders to elicit, analyze, and document business requirements and process improvements.
• Assist in defining acceptance criteria and support user acceptance testing (UAT).
• Develop, execute, and maintain test cases and scripts for functional, regression, and integration testing.
• Identify, document, and track defects; work closely with developers to ensure timely resolution.
• Support training and communication efforts related to new or updated ServiceNow functionality.
• Maintain clear and concise documentation for both business requirements and testing activities.
• Participate in continuous improvement initiatives to enhance quality and efficiency.

Required Experience & Skills :

This position pay $9 / hr USD