Inside Partner Account Manager - Southeast

OverviewWe're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry.

Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on.

If you're ready to seize the endless opportunities and leave your mark, come join us.SHOULD YOU ACCEPT THIS CHALLENGE...The goal of the Inside Partner Account Manager (iPAM) is to provide support to the Pure partner community and make the experience that our partners have with Pure the best in the industry.

The role provides a diverse scope encompassing helping to onboard new partners, day-to-day assistance with systems and processes, pricing and deal registration, and actively helping to promote Pure's brand and programs to our partners.ResponsibilitiesHandle deal registration approvals, rejections, extensions, reassignments and issuesAddress any issues with the deal registration processUnderstand and explain partner program details to partnersHelp partners with portal access and login (account creation, password resets, etc.)Provide partners with portal navigation assistanceAssist PAMs in onboarding new resellers and distributorsAct as point person for CPQ issues including license allocationAssist partners in accessing required and optional training and certificationsProvide proactive updates on progress towards meeting program requirementsAssess operational processes and identify opportunities to streamlineDocument new processes as they are introduced for partnersCoordinate responses and updates in Medallia for "detractors" in partner surveyField and redirect inbound queries from partnersDrive partner attendance to and participate in marketing eventsMarketing event follow upPartner recognition activitiesQualificationsBS / BA Required1-3 years of business professional experience, preferably in account management, sales or customer serviceWe are primarily an in-office environment and therefore, you will be expected to work from the office in compliance with Pure's policies, unless you are on PTO, or work travel, or other approved leaveCompensation & EligibilitySalary ranges are determined based on role, level and location.

For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.This role may be eligible for incentive pay and / or equity.There is no application deadline and we accept applications on an ongoing basis until the job is filled.Hourly pay range : $26 — $44 USDWhat You Can Expect From UsPure Innovation : We celebrate those who think critically, like a challenge and aspire to be trailblazers.Pure Growth : We give you the space and support to grow along with us and to contribute to something meaningful.

We have been Named Fortune's Best Large Workplaces in the Bay Area, Fortune's Best Workplaces for Millennials and certified as a Great Place to Work!

Pure Team : We build each other up and set aside ego for the greater good.And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events.

Check out purebenefits.com for more information.Accommodations & AccessibilityCandidates with disabilities may request accommodations for all aspects of our hiring process.

For more on this, contact us at

• if you're invited to an interview.Our Commitment to a Strong and Inclusive TeamWe're forging a future where everyone finds their rightful place and where every voice matters.

Where uniqueness isn't just accepted but embraced.

That's why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.Pure is proud to be an equal opportunity and affirmative action employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.Join UsJOIN US AND BRING YOUR BEST.

BRING YOUR BOLD.

BRING YOUR FLASH.

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