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[C] RevOps

[C] RevOps

LatamCentCuritiba, State of Paraná, Brazil
Há +30 dias
Descrição da vaga

Overview

We are seeking a proactive and detail-oriented Revenue Operations Manager to oversee and optimize our revenue operations (RevOps) processes and technology stack . This role will support Marketing, Sales, Customer Success, and Support teams by ensuring seamless system functionality, driving process improvements, and managing the end-to-end execution of RevOps initiatives.

The ideal candidate thrives in a fast-paced environment , has a deep understanding of lead flow and attribution , and takes full ownership of tasks, projects, and the RevOps roadmap.

Key Responsibilities

Technology Stack Management

  • Maintain and optimize the RevOps tech stack (e.g., HubSpot, Salesforce, Pandadoc ) to minimize disruptions across Marketing, Sales, Customer Success, and Support teams .
  • Ensure software updates and package management to keep systems current and secure.
  • Troubleshoot and resolve system bugs in a timely manner, prioritizing critical issues.
  • Implement necessary workflow, form, and field modifications as needed.
  • Evaluate and implement new RevOps tools to enhance operational efficiency.

Testing & Deployment

  • Test changes in sandbox environments , deploy updates to production, and validate post-deployment functionality.
  • Conduct lead flow testing to ensure RevOps changes do not disrupt demand generation and sales processes.

    • Project Ownership

  • Manage and maintain the RevOps Roadmap Jira board , ensuring priorities align with stakeholder feedback.
  • Lead weekly RevOps sprint planning sessions and provide actionable insights.
  • Oversee large-scale RevOps projects , such as implementing Pandadoc for order management .
  • Own RevOps reporting that requires integrations across platforms (e.g., Zendesk, HubSpot, VWO, and Salesforce ).

    • Process Optimization & Documentation

  • Develop a deep understanding of lead flow processes and attribution models (e.g., why a lead is categorized as "Other" vs. another channel).
  • Document the RevOps tech stack , outlining each vendors purpose and function (e.g., in a spreadsheet or similar format).
  • Identify and implement opportunities for process improvements in revenue operations.

    • Qualifications

  • Proven experience in Revenue Operations, Sales Operations, or a related role , with hands-on expertise in HubSpot, Salesforce, and Pandadoc .
  • Strong technical aptitude , with the ability to troubleshoot bugs, manage integrations, and update software packages .
  • Exceptional attention to detail and experience with testing and deploying changes in a production environment.
  • Deep understanding of lead flow, attribution models, and CRM systems , with the ability to explain complex processes clearly.
  • Self-starter with a proactive mindset , able to work independently.
  • Familiarity with Jira or similar project management tools is a plus.
  • Strong communication and collaboration skills to work effectively across Marketing, Sales, Success, and Support teams .
  • Experience creating detailed documentation or spreadsheets mapping tech stack components and their functions.
  • Passion for analyzing and optimizing lead flow processes to enhance revenue operations.

    • If you are an analytical, tech-savvy professional with a passion for revenue operations, we would love to hear from you!

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    [C] RevOps • Curitiba, State of Paraná, Brazil