Product Operations Spetialist

Let’s talk about Keeta 🐆

Keeta is the international subsidiary of Meituan , one of the world’s largest tech and delivery ecosystems, with a bold mission : help people eat better and live better.

With that vision in mind, we’re expanding globally and getting ready to launch our app in Brazil and we’re looking for extraordinary people to join us on this journey of growth and innovation. 🚀

About the Role 🎯

The Merchant Strategy Solutions team is responsible to developing and implementing innovative strategies that effectively tackle and overcome critical challenges faced by merchants in dispatch operations, thereby enhancing delivery efficiency and strengthening brand competitiveness.

What You’ll Do :

• Develop and implement strategies to enhance delivery efficiency of stacked orders and full-service model.
• Evaluate the impact of implemented strategies and adjust them as necessary.
• Continuously monitor performance and analyze the operation data to identify product improvement opportunities within stacked orders strategy.
• Continuously evaluate user feedback, conduct research, and incorporate insights to enhance customer, merchant and rider satisfaction.
• Collaborate with product, technology, operations, commercial and customer support teams.
• Work directly with merchants and riders to understand their needs and challenges.
• Develop Market Requirement Documents (MRDs) to capture and communicate the operational needs and market opportunities.
• Collaborate with stakeholders to ensure the market requirements are comprehensive and aligned with business objectives.
• Assist in the development and maintenance of new enhancements documentation and timelines.
• Assist in creating comprehensive documentation, training materials, and product guides to facilitate seamless onboarding and usage of the product.

What We’re Looking For :

What You’ll Find Here 💡

Benefits 🎁

How to Apply 🚀

If this sounds like you, apply here on LinkedIn and make sure to include your English resume .

By applying, your information will be stored securely and may be shared with Keeta and its global affiliates.

#Keeta #EatBetterLiveBetter