Collections Specialist

Company Description

Kapitale is a Direct Business Funder focused on the Latino Business owners in the USA.

Role Description

This is a full-time on-site role for a Collections Specialist located in Miami, FL. The Collections Specialist will oversee daily debt recovery efforts, manage cash collection activities, and promptly resolve outstanding account balances. This role also involves clear communication with customers to ensure payment arrangements, maintaining accurate financial records, and providing exceptional customer service to address disputes or questions.

Qualifications

Strong skills in Debt Collection and Cash Collection

Excellent Communication and Customer Service skills

Understanding of financial principles and basic Finance knowledge

Attention to detail and organizational proficiency

Proficiency in relevant software tools and systems

Experience in collections or a related field is preferred

High school diploma or equivalent; a degree in Finance, Business, or related fields is a plus