Senior Sales Engineer

Overview

Sophos is a global leader and innovator of advanced security solutions. The company acquired Secureworks in February 2025, creating a comprehensive portfolio that includes MDR, endpoint, network, email, and cloud security. The role described is for a SecOps SE Brasil, focusing on Brazil for the SecOps portfolio, supporting sales processes and customer success through technical pre-sales and onboarding.

Role Summary

This position, “SecOps SE Brasil,” will drive the strategy around customers and Partners in Brazil for SecOps portfolio. The SE will improve the sales process with abilities to recommend the best options and push Sophos customer success.

Understanding how Sophos products and solutions can help to cover the main cybersecurity requirements for our customers is required. The Commercial SE needs to have several IT and security knowledge, technical skills and expertise to add value when delivering training. Understanding and replicating complex network topologies is essential for adapting the technical and theoretical content during the training delivery.

As a Solutions Engineer (SE), you will be the technical linchpin in pre-sales and onboarding—helping customers architect, deploy, and adopt Taegis solutions effectively. You’ll work cross-functionally with sales, product, and onboarding teams to deliver tailored, high-impact security outcomes.

The geographical scope is Brazil interacting with the local sales teams, distributors, partners, and / or customers, and any internal department needed to improve the technical capabilities.

What You Will Do

• Pre‑Sales Technical Advocacy
• Collaborate with sales teams to evaluate customer needs and propose tailored Taegis solution architectures
• Present technical demos and proof-of-concepts that highlight Taegis’s XDR, MDR, SIEM, and open platform capabilities
• Customer Onboarding & Deployment
• Support deployment planning, including endpoint agents (e.g., Red Cloak), data collectors, and integration with cloud & network telemetry
• Partner with Customer Success Managers (CSMs) to validate requirements and ensure smooth deployment and transition to steady-state operation
• Technical Enablement & Enablement
• Conduct hands-on training sessions, create technical content (e.g., guides, videos), and mentor both customers and internal teams
• Support & Collaboration
• Serve as an escalation point for complex deployment or integration issues, working closely with engineering and product teams
• Document solutions, best practices, and knowledge base articles to enhance customer success

What You Will Bring

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Why Join Sophos?

Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. We encourage applicants to apply even if they do not meet every box on a checklist.

What’s Great About Sophos?

Our Commitment To You

We’re proud of our diverse and inclusive environment and are committed to equality of opportunity. All applicants will be treated fairly and in accordance with the law regardless of gender, sex, gender identity, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. If adjustments are needed in the recruitment process, please let us know.

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