Network Designer Analyst

Network Designer AnalystJob Title – Customer Solution Design Analyst (E1)Location : São Paulo – Villa LobosFlexible Working / Hybrid – Office and Remote combinationWhy this role mattersAt BT International, We serve customers in over 180 countries, helping multinational businesses transform digitally.

We deliver secure, high-performance networks and IT solutions that connect people and data wherever they are.Our strategy is to bebrilliant in what we do best, making iteasier for customers to work with us, and delivering scalable, repeatable solutions backed byoutstanding service and market-leading security.As aNetwork Designer Analyst, you'll be at the heart of this journey — designing technical solutions that meet customer needs, support growth, and shape the future of digital connectivity.What you'll be doingIn this role, you will : Work on solution designs for customer projects, mainly in-life services but also new builds and transformations.Design and deliver technical solutions that align with governance and gold standards.Ensure your designs are scalable, adaptable, and cost-effective.Escalate risks or cost issues when needed.Present and explain technical designs to internal and external audiences.Collaborate across offices and remote teams to deliver exceptional service.Your responsibilitiesCapture and translate business requirements into high-quality technical solutions.Contribute to issue resolution during design and delivery phases.Review and validate new and in-life products and services.Support customer migration planning, change management, and impact assessments.Troubleshoot and support resolution of technical issues, including root cause analysis.Ensure all designs follow architectural principles and strategy.Suggest and support improvements to internal processes.Skills & experience we're looking forCore skills – We should be able to work independently on the following matters : Requirements gathering & analysisSolution designBusiness analysis & commercial awarenessTroubleshooting & root cause analysisTechnology migrationChange and incident managementSoft skills & mindsetStrong communication & presentation skillsAbility to negotiate and develop proposalsGrowth mindset & continuous learning attitudeInclusive, collaborative approach to teamworkLearning agility — adapt quickly to new tools and technologiesTechnical knowledge+5 years' experience in network technologies & protocolsDesign and deploy network routing & switching components (LAN, WAN, WLAN – SDWAN is a plus)Valid CCNP or equivalent certification from networks technologies / vendorsUnderstanding enterprise IT and cloud-based environmentsAdvanced English is mandatoryWhat's in it for youOpportunity to design solutions that impact global industries.Exposure to cutting-edge technologiesCareer growth in solution design and architecture.Work with a diverse, international team shaping the future of digital transformation.If you enjoy solving complex technical challenges, designing innovative customer solutions, and want to grow your career in a global, collaborative environment, this role is for you