Senior Full Stack Engineer, AI Agents

About Us We’re a fully-remote company distributed across the Americas with no physical headquarters. We help companies build great products that matter - that's what defines us as a group.

We’re a developer-first software development nearshore company. We prioritize building lasting partnerships with our clients. We go beyond just delivering code, we proactively bring forward solutions for challenging problems. Whether in our team augmentation model or our project model, we are dedicated to our client's success.

We’re like no other outsourcing company. We create a great environment for our developers and ensure they want to stick around, rather than switch to our clients. We treat our developers with respect and provide a culture of learning and growth.

Rockstar, ninja, guru? No, thanks.

Friendly, hardworking, thoughtful? Yes, please.

If you are a manager of one, friendly, hardworking, thoughtful, and you care deeply about doing great work, then you'll do just fine here.

Role Description

This is a full-time remote role (long term assignment), for a Senior Full Stack Developer in Brazil. You will join one of our North American client's engineering team to elevate their customer support operations through AI and agentic applications, and optimize intelligent systems that enhance customer experience across all support channels. As an experienced developer, you will be focusing on automation-first solutions to support the client ́s growing customer base, building and providing support to existing agents and applications.

You will participate in the client's team ceremonies and other sessions.

Required Qualifications

Strong English communication, writing and verbal.

Experience working independently and remotely.

Experience building AI agents.

Experience integrating with AI APIs e.g. GPT (OpenAI), Claude (Anthropic).

Experience building end to end applications with technologies like JavaScript, React.js, Python, and Node.js.

Experience with REST APIs and system connectivity.

Bonus Qualifications

Bonus : background in customer support teams or technical operations roles.

What We Offer

This will be a PJ hire with competitive pay in USD.

100% remote work.

Supportive environment with 1-1 mentoring and group knowledge sharing sessions.

International experience working with leading startups in North America.