Strategy Operations Sr. Manager

About the Role

As a Strategy & Operations Sr. Manager, you will sit at the intersection of finance, pricing, and commercial strategy — shaping how we win in international markets. Your financial expertise will directly influence our international expansion and revenue growth.

This is a role with real strategic impact: you will own the analytical engine behind our quotation and pricing decisions, translating market intelligence, competitive dynamics, and P&L structures into pricing strategies that balance profitability with market competitiveness. You will work closely with account managers, finance teams, and cross-cultural partners in a fast-growing international environment.

Beyond the analysis, you will build the playbook: developing quotation guidelines, approval workflows, and best practices that scale with the business — while growing deep expertise in international pricing strategy and commercial operations along the way.

Key Responsibilities

Financial Analysis & P&L Management

• Analyze profit and loss structures across markets, products, and service models to understand cost drivers and margin opportunities.
• Build comprehensive financial models incorporating variable costs, fixed costs, market dynamics, and competitive positioning.
• Conduct scenario analysis and sensitivity testing to evaluate the impact of different pricing strategies on overall profitability.

Quotation Development & Optimization

• Develop accurate and competitive quotation proposals based on financial analysis, market research, and business objectives.
• Collaborate with account managers to gather client requirements, market conditions, and competitive intelligence for quotation preparation.
• Continuously optimize quotation templates and processes to improve efficiency and accuracy while maintaining compliance.

Market Intelligence & Competitive Analysis

• Monitor market pricing trends, competitor strategies, and industry dynamics to inform quotation decisions.
• Analyze historical quotation performance and win/loss rates to identify optimization opportunities.
• Provide regular market intelligence reports to support strategic pricing decisions.

Process Improvement & Best Practices

• Develop and maintain quotation guidelines, templates, and approval workflows to ensure consistency and compliance.
• Identify opportunities to streamline quotation processes and improve turnaround times.
• Train and support account managers on financial analysis and quotation best practices.

Job Requirements

• 8+ years of experience in financial analysis, pricing, or commercial operations, preferably in cross-border e-commerce or platform businesses.
• Strong financial modeling skills, with advanced proficiency in financial analysis tools.
• Excellent English proficiency (written and verbal) for international communication and documentation.
• Strong analytical and problem-solving skills, with attention to detail and accuracy.
• Collaborative and customer-centric mindset, with the ability to work effectively across functions and with external partners.

Preferred Qualifications

• Experience in food delivery, e-commerce, or on-demand platform businesses where pricing strategy is critical for market success.
• Background in commercial operations, pricing strategy, or financial planning & analysis (FP&A).
• Strong business acumen, with the ability to balance financial objectives with market competitiveness.
• Experience with data analysis tools for market and performance analysis.