DiDi Global Inc. is the worlds leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific Latin America and Africa including ride hailing taxi hailing chauffeur hitch and other forms of shared mobility as well as auto solutions food delivery intra-city freight and financial services.
DiDi provides car owners drivers and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers the taxi industry the automobile industry and the communities to solve the worlds transportation environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value by building a safe inclusive and sustainable transportation and local services ecosystem for cities of the future.
As a Training Jr. Manager - Instructional Designer your mission will be to design develop and manage scalable digital learning programs that support the continuous development of our Business Developers (BDs). You will transform strategic training initiatives into engaging high-impact e-learning content supporting a blended learning approach across onboarding continuous education and skill reinforcement.
Youll work closely with the Sales Training Manager and Knowledge Team to build structured learning paths within our LMS integrating instructional design best practices and ensuring all content is aligned with the field reality.
Role Responsibilities
- Own the deployment upload and maintenance of digital learning content inside the LMS including courses microlearnings quizzes certifications and interactive modules.
- Create and apply training sessions for the commercial area
-Collaborate with Subject Matter Experts (SMEs) trainers and other Enablement peers to transform business needs into engaging instructional materials.
- Apply instructional design principles to develop content that is clear practical and tailored to adult learners in a high-performance sales environment.
- Maintain a structured and easy-to-navigate course library and organize learners into audiences cohorts and tracks based on sales profile and seniority.
- Track learner engagement completion and performance metrics using LMS dashboards to generate reports and recommend improvements.
- Manage learning paths for onboarding role transitions product/process updates and campaign training ensuring they are well-integrated with field activities.
- Continuously audit and improve learning experiences based on feedback usage data and evolving business needs.
- Act as the go-to expert for all things related to LMS operation governance and content lifecycle within the Sales Enablement team.
Role Qualifications
- 3 years of experience in Instructional Design Learning & Development Digital Training or LMS Management preferably in a commercial or field-sales context.
- Proven experience designing learning content using authoring tools (e.g. Adobe Photoshop Articulate Rise Canva Google Suite video editing platforms etc.).
- Hands-on experience managing and structuring LMS platforms such as Beedoo Absorb TalentLMS SAP SuccessFactors or equivalents.
- Strong grasp of instructional design methodologies (ADDIE Blooms Taxonomy Kirkpatrick Model) and adult learning principles.
- Ability to turn complex processes into intuitive step-by-step learning experiences that drive real behavior change in the field.
- Strong communication and project management skills able to prioritize and deliver in a fast-paced high-growth environment.
- A passion for education technology and operational excellence and a desire to make learning frictionless and impactful.
- Certifications in Instructional Design or LMS management are a plus.
EEO Statement
- We create customer value We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe pleasant and efficient.
- We are data-driven We are strong believers in making informed decisions thats why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration Success is a team sport. When we work to help our partners and colleagues win we win too. While keeping everyones best interest at heart we communicate with candor and execute with excellence in all we do.
- We believe in integrity Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones learning from our mistakes and helping each other grow.
- We believe in Diversity and Inclusion Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
We are committed to building inclusive and diverse teams.
At DiDi we believe that our differences are our biggest source of strength. Thats why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.
Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender age sexual orientation nationality marital status pregnancy/maternity disability race religion and beliefs or any other status protected by applicable laws wherever we operate.
We are committed to building inclusive and diverse teams and a workplace that is free from discrimination and harassment because thats how we create better products and services make better decisions and better serve the communities were a part of.