Sales Development Representative (SDR)

Sales Development Representative (SDR)

• Work Type: Full-time

• Schedule: US Business Hours

• Location: Remote

Role Overview

We are looking for a driven Sales Development Representative (SDR) to support our outbound sales efforts by initiating conversations with prospective customers and qualifying early-stage leads. This role is focused on high-volume outreach, strong communication, and consistent execution. The ideal candidate is comfortable on the phone, organized in their follow-ups, and motivated by clear activity goals and performance metrics. Your core objective will be to engage prospective customers, qualify interest and fit, and support the sales pipeline by generating a steady flow of quality conversations and opportunities.

Key Responsibilities

• Outbound Outreach: Conduct high-volume outbound calls to prospective leads on a daily basis. Follow structured outreach workflows, leave clear, professional voicemails, and handle live conversations confidently.

• Inbound Lead Management: Act as the first point of contact for a high volume of inbound leads (which make up the majority of inquiries), ensuring rapid response times and professional, helpful communication.

• Estimation & Quoting: Calculate and provide accurate estimates/quotes to prospective customers based on their specific needs and requirements gathered during the initial conversation. Ensure all estimation details are meticulously and accurately logged in the CRM.

• Lead Qualification: Identify basic fit, interest level, and next steps during conversations. Ask qualifying questions, gather relevant information, and route qualified leads to the appropriate sales team member.

• Follow-Up & Task Management: Schedule callbacks and follow-ups as needed. Maintain organized follow-up activity to ensure no leads fall through the cracks.

• CRM & Activity Logging: Accurately log call outcomes, notes, and next steps using CRM software (e.g., HubSpot) and sales engagement tools. Keep lead information up to date to support sales visibility and reporting.

• Performance & Target Achievement: Consistently meet daily outbound activity targets while maintaining high levels of call quality and professionalism. Convert outreach activity into qualified conversations and meetings by following established sales processes.

Requirements & Qualifications

• Communication Skills: Excellent spoken English with a clear, neutral accent. Confident and comfortable speaking with business owners and decision-makers.

• Technical Proficiency: Experience using CRM software (e.g., SmartMoving or equivalent), cloud-based phone systems (e.g., Aircall or equivalent), and task management tools.

• Core Competencies: Strong follow-through, organization, and attention to detail. Ability to work efficiently in a fast-paced, metrics-driven environment, ensuring clean and reliable activity tracking.

• Remote Infrastructure: Must have a dedicated, noise-free home office setup equipped with a reliable, high-speed internet connection.

Preferred Qualifications (Bonus):

• Prior experience as an SDR, BDR, or in a similar phone-based sales role is highly preferred.

• Hands-on experience with SmartMoving CRM.

Benefits of Working for Hyre

• Performance-based raises.

• Minimum 5 days off annually (paid or unpaid based on client terms).

• Annual cost-of-living adjustments at your one-year anniversary.

• Opportunities for continuous career growth.