Deliver Partner Management Lead LATAM

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Deliver

Job Sub Function:

Deliver Excellence

Job Category:

Professional

All Job Posting Locations:

Bogotá Distrito Capital Colombia São Paulo Brazil

Job Description:

About MedTech

Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at are looking for the best talent for Deliver Partner Management Lead LATAM

Purpose: The Deliver Americas Partner Management Supervisor supports the execution of the regional governance model for external logistics partners across Latin America including 3PLs carriers and other logistics providers. This role focuses on driving consistent operational routines monitoring partner performance and supporting issue resolution and continuous improvement activities across the network. The Supervisor works closely with Site Operations Procurement Quality and Finance to ensure that partner performance aligns with service cost and compliance expectations. The role is part of the Americas Regional Operations Platform and supports the Partner Operations capability by ensuring day-to-day governance performance tracking and execution discipline.

Responsibilities:

• Execute Partner Governance & Performance Management: Support consistent governance routines performance reviews and KPI tracking to ensure alignment with service cost quality and compliance expectations.
• Drive Contract Execution & Operational Excellence: Translate contractual commitments into measurable operational outcomes and support disciplined execution across partners.
• Enable Cross-Functional Collaboration: Partner effectively with Operations Procurement Quality and Finance to ensure alignment transparency and timely issue resolution.
• Advance Continuous Improvement: Identify performance gaps support corrective actions and drive initiatives to enhance productivity efficiency and service outcomes.
• Support Partner Lifecycle Management: Contribute to onboarding transitions and stabilization activities to ensure operational readiness and continuity.

Job requirements:

• Bachelors degree in Supply Chain Business Engineering or related field
• Experience in logistics operations or supplier/partner management
• Experience working with 3PLs or external service providers
• Understanding of operational KPIs and performance tracking

Preferred / Plus

• Experience in Latin America operations
• Experience in regulated industries (medical devices pharma healthcare)

Core competencies:

• Strong performance management and KPI analysis skills.
• Effective cross-functional collaboration and stakeholder management.
• High attention to detail and data accuracy in reporting.
• Proactive problem-solving and continuous improvement mindset.
• Strong organization prioritization and communication skills.

Required Skills:

Preferred Skills:

Analytical Reasoning Coaching Communication Data Reporting Demand Forecasting Distribution Management Distribution Resource Planning (DRP) Lean Supply Chain Management Operational Excellence Order Management Organizing Problem Solving Process Oriented Procurement Policies Quality Assurance (QA) Standard Operating Procedure (SOP) Strategic Supply Chain Management Supply Chain

Employment Type : Full-Time
Experience: years
Vacancy: 1