Senior Manager, Entrerprise Accounts (Hybrid)

Work Flexibility: Hybrid

What you will do:

The Senior Manager Enterprise Accounts Brazil is responsible for building developing and expanding our presence in all Enterprise Accounts customer segmentation through integrated value-based solutions that strengthen Strykers position as a trusted strategic partner. This role leads strategic account planning customer executive engagement cross-Business Unit alignment commercial governance and execution discipline to deliver sustainable growth profitability and an exceptional customer experience. The role also manages and develops a high-performing team building capabilities in strategic selling enterprise account management stakeholder engagement and disciplined execution.

Essential Duties & Responsibilities

1- Strategic Account Leadership

Develop a deep understanding of Stryker Brazils strategy objectives and priorities translating them into actionable plans for each assigned account. Serve as a strategic and institutional interface with senior leadership including C-level executives within hospitals and healthcare groups in the assigned portfolio. Facilitate and structure Strykers access to customer executive leadership promoting strategic discussions beyond price and contract terms. Develop and maintain stakeholder and influence mapping to ensure alignment with clinical operational and economic priorities. Lead Quarterly Business Reviews (QBRs) with customers and internal leadership to ensure governance accountability and performance tracking. Ensure continuous alignment across Business Units commercial leadership and the customers strategy.

2- Value-Based Solutions and Portfolio Expansion

Identify develop and structure opportunities for integrated multi-business solutions aligned with customers strategic needs. Actively support the prioritization and acceleration of strategic technologies with a particular focus on innovation including Mako robotics and digital solutions. Work closely with Business Unit Managers Mako Account Executives and regional teams to develop high-impact proposals. Translate clinical operational and financial insights into clear sustainable and measurable value propositions. Develop joint projects bundled offerings medical education programs and innovation and sustainability initiatives.

3- Commercial Performance and Profitability

Manage the opportunity pipeline and funnel ensuring commercial discipline predictability and achievement or overachievement of annual targets. Continuously monitor account economic performance including growth mix share of wallet and profitability. Lead strategic contract negotiations and renegotiations in collaboration with Business Units and support functions. Identify opportunities for regional expansion share gain and portfolio growth. Ensure adherence to commercial policies pricing governance R&R and corporate guidelines.

4- Customer Experience and Executive Engagement

Build and maintain trusted long-term relationships with hospitals and healthcare professionals within the assigned portfolio. Capture structure and coordinate operational needs and improvement opportunities ensuring agile and coordinated responses. Orchestrate Strykers internal engagement by connecting commercial marketing after-sales and support teams. Deliver a premium consistent and differentiated customer experience that reinforces Strykers institutional reputation. Act as a brand ambassador strengthening the positioning visibility and credibility of Strykers portfolio.

5- Account Intelligence Planning and Execution

Maintain and update quantitative and qualitative account data including PEST analysis influence mapping and surgical volumes. Develop execute and update structured Account Plans aligned with the RAISE methodology. Record and track strategic information in the CRM system VTiger ensuring governance and continuity. Capture and share strategic insights with Business Units and leadership. Operate with strong execution discipline following a clear cadence of annual planning quarterly reviews and biweekly pipeline management.

6- People Leadership and Team Development

Lead coach and develop a high-performing team responsible for strategic account management value-based selling customer engagement and disciplined execution. Set clear priorities performance expectations and development plans for team members ensuring alignment with Stryker Brazils strategy and enterprise account objectives. Build team capability in strategic selling complex negotiation account planning stakeholder mapping executive communication and cross-functional orchestration. Foster an inclusive collaborative and accountable team environment that supports engagement talent development succession readiness and sustained business performance.

7- Compliance

Conduct all business and affairs in compliance with applicable laws and regulations including the Foreign Corrupt Practices Act (FCPA) and Strykers Code of Conduct in accordance with the highest ethical standards.

What you need:

Required qualifications-

• Bachelors degree.
• Fluency in Portuguese and English.
• Significant commercial experience in healthcare medical technology or a related industry with demonstrated success managing strategic or enterprise accounts.
• Proven people-management experience including leading teams coaching talent building capabilities and driving performance through others.

Desired qualifications-

• Advanced degree or MBA.
• Spanish proficiency.
• Training or demonstrated proficiency in strategic selling value-based selling complex negotiation account planning and enterprise account management.

Travel Percentage: 50%

Required Experience:

Senior Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1