Total Rewards Manager - South America - São Paulo

Total Rewards, Manager

Reporting, Deliverables & Meetings

Deliverables: completed WTW and other survey submissions (with job-match registry), executive competitiveness reports, Global annual compensation plan, budgetary impact models, monthly payroll/benefits variance and sinistrality dashboards, actuarial report, vendor RFP comparisons, MCRP/BCP/DAST evidence packs, wellbeing program calendars and metrics.

Cadence: monthly leadership reviews (payroll & benefits trends), quarterly GEMBA/process reviews, annual renewal/RFP cycle (10–12 weeks prep), weekly team check-ins and stakeholder syncs and Global Total Rewards Meeting, during CPO process RCL meetings.

Key Metrics / KPIs

• Market competitive (+10/-10%) – Base Salary, Bonus and LTI and benefits aligned with industry.
• HCM data accuracy rate (target >98% for critical fields).
• Key Talent retention rate (target >90%)
• % of job-codes/grades reconciled prior to survey submission (target >98%).
• Brazil Medical plan sinistrality and YoY cost trends.
• % of co-pay reconciliations completed (target >90%).
• Vendor SLA compliance rate (target >90%).
• % of recommended compensation adjustments implemented within approved budget.
• Time to complete WTW job-matching (days) and time to resolve payroll/benefits discrepancies (days).

Supports ~2,400 Salaried employees across South America offices.

Occasional travel to other sites and regional/global meetings (domestic and reginal as required).

Accurate and timely submission of WTW and other surveys with validated job-match registry.

Clear, actionable competitiveness report delivered and approved by the Global Compensation Director with defined budget commitments.

Stable or improved benefits cost trend through broker-led actions and clinical programs, with actuarial submission completed on time.

HCM data quality reached target levels and robust controls in place prior to the annual compensation cycle.

The well-being program calendar established with measurable participation and positive employee feedback.

Strong vendor security posture with completed MCRP/DAST/BCP for major vendors.

Sinergy, efficiency, and better process across all South America countriesg reviewed and updated periodically.

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