BEO WORLD by MINDWISE
Area: Customer Experience
Position: Customer Experience Executive
Location: Brazil
Work Scheme: Remote
At BEO World by MINDWISE, we are looking for a Customer Experience Executive to provide strategic support to our clients and partners throughout their experience with our programs, ensuring agile, effective service aligned with our service standards. The role involves managing special cases, providing timely follow-up on requests, coordinating incident resolution, and ensuring proper routing of requests to the relevant internal departments, promoting a positive experience and strengthening the trust of our clients and partners.
If you are passionate about customer service, problem-solving, and want to be part of a global team focused on creating extraordinary international educational experiences, we are looking for you!
Responsibilities:
Skills
Competencies
Requirements:
Bachelor’s Degree in: Business Administration, Communications, International Relations, or related field.
Native Portuguese speaker.
English Language: C1 level or higher
Minimum Experience: 1 year in customer service, customer support, or similar roles.
Preferred:
Spanish
Knowledge of CRM (HubSpot)
How to apply:
If you are passionate about providing solutions, creating positive experiences, and being part of a global team focused on customer service excellence, we want to hear from you!
Submit your CV through this platform, and our Human Resources team will contact you via email to guide you through the next steps in the process.
betzy@beoeducation.co.uk and/or vivian@beoeducation.co.uk
Customer Experience Executive • Recife, BR
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