Responsible Gambling Manager

iHunters is partnering with a leading global iGaming company, operating in 20 markets with over 2,700 employees worldwide, to hire a Responsible Gambling Manager for their growing operation in Brazil.

This is a unique opportunity for professionals looking to work in a highly dynamic, international, and regulated environment, with the chance to directly influence the growth and structuring of the Brazilian operation.

About the Role

We are looking for a strong and pragmatic Manager to lead Responsible Gambling in Brazil. This role will be responsible for driving the local RG strategy, ensuring effective governance and implementation of RG requirements, and leading the day-to-day direction of the Brazil RG team.
The role combines people leadership, regulatory implementation, operational governance, and stakeholder management. The person will act as the key local point of contact for senior stakeholders across Brazil and will ensure that Responsible Gambling is embedded in market operations, product developments, and business decisions in a structured and credible way.
This is a highly cross-functional role in a fast-changing environment. It requires someone who can bring structure, exercise sound judgement, manage complexity, and move work forward through others.

Main Responsabilities:

• Own and drive the Responsible Gambling strategy for Brazil, in alignment with Group direction and local market needs
• Lead, support, and develop Responsible Gambling Officers in Brazil, ensuring clarity of priorities, consistency in execution, and strong team performance
• Oversee the implementation of Responsible Gambling requirements, controls, policies, and processes in Brazil
• Identify gaps, risks, and improvement opportunities in the market’s RG setup and drive remediation actions
• Act as the main Responsible Gambling point of contact for senior local stakeholders across Brazil
• Work closely with Compliance, Commercial, Product, Operations, Marketing/CRM, HR, Data, Legal, and other relevant teams to ensure alignment on Responsible Gambling matters
• Represent Responsible Gambling in cross-functional discussions and ensure player protection considerations are embedded in local decisions and initiatives
• Follow up on regulatory changes, internal action items, and governance improvements, ensuring strong oversight and timely execution
• Support or lead key milestones related to tool rollouts, reporting improvements, and process enhancements
• Use reporting, quality findings, and operational insights to identify issues, improve controls, and strengthen local RG performance

Requirements:

• Bachelor’s degree required; Master’s degree is a plus
• Strong relevant experience in Responsible Gambling, compliance, player protection, or closely related Gambling roles
• Substantial people management or team leadership experience
• Strong online Gambling industry experience
• Experience in the Brazilian market
• Exposure to the Brazilian regulatory environment
• Strong English communication skills, written and spoken
• Experience with regulatory implementation, process governance, and stakeholder management
• Proven ability to lead cross-functional projects involving regulation, operations, and multiple stakeholders
• Strong judgement, structure, ownership, and conflict management skills
• Ability to operate effectively in a complex and fast-changing environment
• Advanced technical or data tooling knowledge is a plus
• Experience dealing directly with regulators is a plus