Business Support Analyst - HCM Core

Remote

Come build something that matters.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:

As a Business Support Analyst you’ll be part of our Global HRIS team working as a remote employee.

You’ll get to:

• Define and execute the product strategy, vision, and roadmap for core HCM solutions, with a primary focus on Workday, in partnership with the Senior Manager, HR Technology.

• Lead requirements gathering, prioritization, and business analysis for product features and enhancements related to core HR processes (e.g., employee data management, offboarding, position management) within Workday and other HR technologies.

• Manage the full product lifecycle from ideation and design through deployment, adoption, and continuous improvement, emphasizing Workday as the primary platform.

• Collaborate extensively with HR Shared Services, Enablement, IT, and business leaders to identify opportunities for process optimization and technology innovation within HCM.

• Support the Senior Manager, HR Technology in developing and executing strategic initiatives and technology product roadmaps focused on core HCM.

• Oversee product design and implementation of new features and updates across Workday and additional HRIS platforms.

• Develop and execute test scripts to validate system functionality, manage User Acceptance Testing (UAT) processes, and ensure timely resolution of issues identified during testing.

• Ensure data integrity, compliance, and security throughout all product touchpoints.

• Develop and maintain comprehensive product documentation, including requirements, workflows, and operating procedures.

• Analyze product performance metrics and generate reports to support decision-making and product evolution.

• Champion change management, adoption strategies, and continuous improvement within HR technology products.

• Provide first-line support by responding to support tickets within the specialist functional area, troubleshooting issues, and collaborating with stakeholders to resolve defects and ensure system reliability.

• Escalate highly complex or strategic issues to senior leadership as needed.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

• 5+ years of experience in product management, HR technology, or related HRIS/HCM roles.

• Strong communication skills in English (C1+)

• Demonstrated expertise in Workday HCM, with hands-on experience in supporting, configuring, and optimizing Workday modules (Core, Absence, and Compensation products preferred).

• Proven ability to define and deliver product strategies and roadmaps for HR technology solutions.

• Experience with other HR technologies or platforms is a plus.

• Experience working with HR Shared Services, Enablement, and business partners.

• Preferred experience in a global or complex manufacturing organization.

• Strong leadership, stakeholder management, and communication skills.

• Deep understanding of core HR processes and the employee lifecycle.

• Strong analytical, organizational, and problem-solving skills.

• Ability to work independently, manage multiple priorities, and drive strategic product improvements.

The Details:

You’ll receive a competitive salary and a great benefits

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

• Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.

• Have access to a wealth of learning resources, including our digital learning portal.

• Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.

• Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.