Human Resources Assistant

Applications open until OCTOBER 04, 2025Link copiedCitizen Experience is looking for a talented and outstanding professional to join our team.If you have exceptional process skills, are a communicative person, and have a knack for dealing with people, this could be the opportunity you've been waiting for!

Here, we're part of an exceptional team, where we support, respect, contribute, motivate, and collaborate creatively—that's how the best ideas emerge.

If you're looking to advance your career in an environment brimming with opportunities, where accelerating means not only advancing in positions and responsibilities, but also facing constant challenges, don't miss this opportunity!

Responsibilities and assignmentsIdentify training needs through performance analysis and feedback from leaders and employees.Provide support with the logistics of in-person and online training, including room scheduling, invitations, materials, attendance lists, and certificates.Support in structuring learning paths and individual development plans (IDP).

Keep the training management system up to date.Integration of new employees (onboarding).

Creation of content for courses, workshops and internal development campaigns focused on behavioral skills.Conduct in-person and / or online training, using appropriate methods and tools, such as workshops.Create and update training materials such as manuals, presentations, videos, and simulators.Organize and manage training calendars, ensuring all teams receive the necessary training.Work with other departments, such as Operations, Quality, and Safety, to ensure that training meets company standards and regulations.Stay up to date on training and development trends and best practices, proposing constant improvements to existing programs.Requirements and qualificationsCompleted or ongoing degree in Psychology, Human Resources, Administration or related fields.Previous experience in training and development.Knowledge of training techniques and methodologies, including e-learning and active learning methodologies.Proactivity, creativity and ability to work as a team.Experience with digital training and learning management tools is desirable.Additional informationWe have a list of benefits that include : Birthday day off, for you to celebrate however you want!

Meal / Food Voucher : You can use the amount for food however you see fit!

Health Plan : Comprehensive coverage for medical care.

Total Pass : Give total focus to your health : balance your physical and mental health!

To relax and take care of your mental health, we have partnerships with the ZenKlub therapy platform.Opening hours : Monday to Thursday, from 8 : 00 am to 6 : 00 pm and Friday, from 8 : 00 am to 5 : 00 pm.Process stagesStep 1 : Registration 1 RegistrationStep 2 : HR Interview 2 HR InterviewStep 3 : Hiring 3 Hiring

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