Senior Scrum Master - Customer Data Ecosystem

Senior Scrum Master - Customer Data Ecosystem

You were made to do this work : designing new technologies, diving into data, optimizing digital experiences, and constantly developing better, faster ways to get results.

You want to be part of a performance culture dedicated to building technology for a purpose that matters.

Here, you'll work in an environment that promotes sustainability, inclusion, wellbeing, and career development while you help us deliver better care for billions of people around the world.

It starts with YOU.

Responsibilities

Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives for the customer data ecosystem teams

Remove obstacles and impediments that hinder the team's progress, ensuring smooth and efficient workflows

Coach the team on Agile principles and practices, ensuring adherence to Scrum frameworks

Collaborate with product owners to manage the product backlog and ensure clear communication of requirements

Track team performance metrics, such as velocity and burndown, and work to improve productivity and efficiency

Promote a culture of continuous improvement within the team, encouraging the adoption of Agile best practices

Foster a collaborative environment where team members feel empowered to contribute and innovate

Work with legal and compliance teams to ensure that all sprints consider data privacy and regulatory requirements

Facilitate the integration of compliance requirements into the agile development process

Lead efforts to align Scrum practices with the organization's digital marketing strategy and goals

Provide guidance on managing dependencies between teams and coordinating cross-team collaboration

Stay current with industry trends in Agile methodologies, applying relevant advancements to improve team performance

Ensure that the team's work is aligned with business objectives, delivering value to the organization

Provide training and mentoring to team members and other Scrum Masters within the organization

Lead efforts to resolve conflicts and challenges within the team, ensuring a positive and productive work environment

Drive Change Management through coaching the team and support them on the Transformation journey by establishing clear processes and challenging them on shifting mindset

Oversee the integration and use of Azure Dev Ops tools within project teams to optimize collaboration, code management, and CI / CD pipelines

Drive the adoption of Azure DevOps features among the team, ensuring they are leveraged to enhance project transparency and delivery efficiency

About Us

Huggies.

Kleenex.

Cottonelle.

Scott.

Kotex.

Poise.

Depend.

Kimberly-Clark Professional.

You already know our legendary brands—and so does the rest of the world.

In fact, millions of people use Kimberly-Clark products every day.

We know these amazing Kimberly-Clark products wouldn't exist without talented professionals, like you.

At Kimberly-Clark, you'll be part of the best team committed to driving innovation, growth and impact.

We're founded on more than 150 years of market leadership, and we're always looking for new and better ways to perform – so there's your open door of opportunity.

It's all here for you at Kimberly-Clark.

Led by Purpose.

Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.

You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference.

At Kimberly-Clark, we're constantly exploring new ideas on how, when, and where we can best achieve results.

When you join our team, you'll experience Flex That Works : flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our technical roles, you'll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

To succeed in this role, you will need the following qualifications :

Qualifications

Proven Experience in Digital Products : Minimum of 5 years as a Scrum Master, with a strong focus on digital products such as Customer Data Platforms (CDP), CRM systems, or other data-driven solutions for digital marketing activation.

Agile Certification : Certified Scrum Master (CSM) or equivalent certification is required, along with a deep understanding of Agile methodologies and hands-on experience with tools like JIRA or Azure Boards.

Team Facilitation & Agile Leadership : Skilled in leading Scrum ceremonies, removing impediments, and coaching teams to embrace Agile principles.

Able to foster collaboration across cross-functional teams and drive sustainable Agile adoption.

Knowledge of Data & Marketing Strategies : Strong grasp of customer data strategies and digital marketing frameworks.

Experience integrating compliance requirements into product backlogs and sprint planning is essential.

Project Management Tools Proficiency : Demonstrated expertise in using Azure DevOps (ADO) for Agile project tracking and issue documentation, with a keen eye for detail.

Excellent Communication in English : Full verbal and written fluency in English is mandatory to ensure clear and effective communication with global stakeholders.

Total Benefits

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions.

Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

How to Apply

To Be Considered : Click the Apply button and complete the online application process.

A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

Equal Opportunity

We are an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people around the world.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above describe the general nature and level of work performed by employees assigned to this classification.

They are not intended to be an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

Primary Location : Sao Paulo Office

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