Sales Operation Manager (SMB)

About US :

Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. We focus on food and consumer product delivery services in international markets with the mission : "We help people eat better, live better".

Established in March 2010, Meituan has helped transform the supply and demand of service and product retail across the digital landscape.

As Meituan and Keeta continue to increase R&D investment and advance in new technologies, we uphold a customer-centric approach, working with our partners to provide quality services to customers.

What You'll Do :

• Sales Process Optimization : Understand the whole BD process and operation pain points of the SMB team, promote the production and research team to build sales tools, establish a standardized operation process, and improve the team's operational efficiency
• Sales Tool Development : Identify key points that constrain sales productivity improvement, and drive the product and research teams to develop and implement sales tools.
• Merchant Tool Development : Identify merchant needs and pain points, and promote optimization of merchant-side product capabilities to enhance online operational efficiency for merchants.
• Project Management : Utilize project management to ensure the successful implementation of key business goals and strategies. Mobilize resources from the strategy, product, and operations teams to effectively support the SMB team in achieving its business goals.

What We Need From You :

What Make This Role Exciting :

1. A startup team with plenty of opportunities to participate in core projects for rapid growth. 2. Experiencing different countries, languages, and cultures.

The following are preferred :

1. Experience in the food delivery industry and the local-based service industry is preferred. 2. Proficient in using SQL or other data analysis tools. 3. Experience in merchant operations / strategy operations / product operations preferred.