Sales Ops Analyst

Your wellbeing matters. Join a company that cares.

GET TO KNOW US

Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company.

*Big news: Gympass is now Wellhub!
We are thrilled to announce our rebranding as Wellhub, marking a significant milestone in our journey. This transformation reflects our evolution from a “pass for gyms” to a comprehensive employee wellbeing solution. With our refreshed identity, we are poised to embark on an exciting new chapter of growth and expansion. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners. Learn more about it

THE OPPORTUNITY

We are hiring a Partner Sales Operations Analyst to our Global Sales Operations team in São Paulo!

The Sales Operations Analyst will play a crucial support role in ensuring the Sales Team can effectively utilize Salesforce and other sales tools to drive performance. This role is designed to provide direct assistance with Salesforce operations, including training, onboarding, troubleshooting support, and data management. As the main point of contact for the Partnership Team on primarily Salesforce-related matters, the analyst will collaborate closely with other departments, particularly Product Development, to resolve issues and optimize the platform's use.

YOUR IMPACT

• Salesforce Support: Act as the first point of contact for the Partnership Team regarding Salesforce-related questions, troubleshooting bugs, and resolving user issues. Collaboration with Product Development will be essential for addressing more complex technical problems.
• Training & Onboarding: Develop and deliver training materials, conduct live sessions, and onboard new Salesforce users. This will ensure that the Partnership Team is continuously updated on how to best use the platform and its tools.
• Salesforce Data Management: Provide support for bulk data uploads (e.g., new account information) and ensure that Salesforce data remains accurate and organized.
• Sales Enablement: Work with the Partnership Teams to ensure that they are fully supported in leveraging Salesforce to enhance productivity and use the tool in the right way. This includes troubleshooting and making sure the team has access to the right tools and resources.
• Feedback for Salesforce Improvements: While not focused on system development, the analyst will be expected to contribute valuable feedback on Salesforce functionality based on the team's needs and challenges, helping to inform future improvements and changes.
• Report and Dashboard Support: Assist in the creation of reports and dashboards within Salesforce, ensuring that sales performance metrics and business insights are easily accessible to the team.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

WHO YOU ARE

• Must reside in São Paulo.
• Availability to go to the office.
• Previous experience in sales operations, sales enablement, or a related role, preferably with exposure to Salesforce and working with sales teams.
• Basic understanding of sales processes and the role of technology in supporting sales teams.
• Basic knowledge of Salesforce.
• Strong communication skills.
• Strong analytical and problem-solving skills.
• Experience working with Salesforce or other CRM tool.
• Mandatory fluency in English.
  

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description %. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in sales operations, knowledge in Salesforce and fluency in English are mandatory requirements.

WHAT WE OFFER YOU

We're a wellness company that is committed to the health and wellbeing of our employees. Our flexible program allows you to customize your benefits, according to your needs!

Our benefits include:

WELLNESS: Health, dental, and life insurance.

FLEXIBLE WORK: At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE: Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.

WELLHUB: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

PAID TIME OFF: We know how important it is that our employees take time away from work to recharge. Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday.

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer % paid parental leave to all new parents and extended maternity leave.

CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.

CULTURE: An exciting and supportive atmosphere with ambitious people from around the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our !

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

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