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Manager Endpoint Engineers
Pathlocktijucas, estado de santa catarina, brHá +30 dias
Descrição da vaga2+ years of people management experience in IT or technical teams 5+ years of hands-on endpoint management experience Strong proficiency with NinjaOne or similar endpoint management platforms Experience managing both Windows and macOS environments at scale Demonstrated experience automating endpoint management tasks using PowerShell, Python, or similar Deep understanding of patch management, software deployment, and configuration management Experience maintaining compliance with security frameworks (SOC2, ISO27001, GDPR, CCPA) Strong troubleshooting skills with ability to resolve complex technical issues Excellent communication skills for vendor management and cross-functional collaboration Ability to work independently in a remote environment Must be able to read and speak fluently in English Experience in cybersecurity or identity governance industries Certifications such as Microsoft 365 Certified : Modern Desktop Administrator or similar Experience with zero-trust security models and endpoint detection and response (EDR) tools Experience with automation tools and scripting for large-scale deployments Background in implementing self-service IT solutions This is a fully remote position Must be available for occasional meetings across global time zones On-call rotation participation may be required for critical issue
Position Overview
We are seeking a Manager of Endpoint Engineers to lead our endpoint management team in maintaining and securing 600+ corporate devices across our global organization. This remote position requires a leader with a relentless focus on automation, efficiency, and reducing contact time while ensuring compliance across multiple security frameworks. You will manage a team of 4 engineers and report directly to the VP of IT and DevOps.
Key Responsibilities
- Lead and mentor a team of 4 endpoint engineers, providing technical guidance and career development
- Oversee maintenance, patching, and compliance for 600+ Windows and macOS endpoints using NinjaOne
- Drive automation initiatives to reduce manual processes and minimize end-user contact time
- Ensure endpoints meet compliance requirements
- Develop and implement endpoint security policies and procedures
- Manage vendor relationships with endpoint management and security solution providers
- Respond to and troubleshoot complex endpoint issues, maintaining hands-on technical involvement
- Create and maintain documentation for endpoint standards and processes
- Collaborate with security and IT teams to implement endpoint protection strategies
- Monitor endpoint health metrics and implement improvements to enhance reliability
- Coordinate patch management cycles and ensure timely deployment across all devices
- Lead incident response efforts for endpoint-related security events
Required Skills & Qualifications
Preferred Qualifications
Work Environment
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Engineer Manager • tijucas, estado de santa catarina, br