Operations AdministratorWe are looking for an Administrative Support Specialist to support our operations team with general administrative tasks and onboarding growth.
If you are a well-organized, analytical person with exceptional communication and problem-solving skills, this role may be for you.What You'll Focus On : Support our US Operations Cities on growth deliverables and efficiencies in our day-to-day work and operationsAchieve process improvements through automation and standardizationAnalyze data to create and prepare detailed reports for leadership that effectively communicate trends, patterns, and predictions using relevant dataStandardize our ways of working across markets to improve timeliness and execution on furnishings and move-outsPerform audits and improve data metrics for guests and internal teams, as well as manage timely data collection to update productivity and achievements on projectsUnit / Building / Process information entry, ensuring all fields are accurately filled and clear for other teamsCollaborate with operational team members and organizational leaders to identify gaps and opportunities for process enhancementsCommunicate with third-party vendors and companies if needed to support OPS / CX operationsSpecific admin support related to onboarding and move-out of units for our US cities including : Complete utility and telecommunication setups for new units with third-party companies (create online portals, set up payments, and input data into our internal system)Complete Package Setups for new units (create online portals, set up payments, and input data into our internal system)Cancel utility and telecommunication accounts for move-outsSupport the scheduling of furnishing and onboarding tasks and move-outs : Communicate with third-party vendors and buildings to schedule pick-upsInput data into our system related to propertiesTrack disposal and data related to move-outsSupport Central Operations, OPS local team, and finance / accounting with ad-hoc projectsWhat We're Looking For : Degree from a top-tier universityMin.
1-2 years of experience in a similar role (administrative experience in residential or hospitality experience will be considered a plus)Fluency in EnglishProficiency in Microsoft Word, Excel (formulation, data entry, charts, pivot tables) and PowerPointSelf-starter with a roll-up-your-sleeves mentality and high attention to detailEntrepreneurial drive, adaptability, and focus on resultsStrong quantitative and analytical skillsStrong organizational skills with the ability to manage multiple assignmentsExcellent verbal and written communication skillsAbility to work independently and with speed
Administrative • Fortaleza, Ceará, Brasil