CRM Engineer – Integration & Automation

CRM Engineer – Integration & Automation (Contractor)

Schedule : 40 hours per week – Remote

About the Role

Our cliente is looking for a CRM Engineer to join our Integration & Automation team , responsible for designing, developing, and maintaining scalable integrations and automation solutions across business systems.

This role requires a professional with solid hands-on engineering experience — someone who can go beyond configuration and actively build, integrate, and optimize workflows across multiple platforms.

Key Responsibilities

Design, develop, and maintain integrations between Salesforce and other enterprise systems (including NetSuite and marketing automation platforms).

Build automation solutions leveraging Workato , MuleSoft , and custom code (Node.js, JavaScript).

Collaborate closely with cross-functional stakeholders (Sales, Marketing, Support, Finance) to understand business processes and translate them into technical solutions.

Develop APIs and workflows that enhance data flow and system interoperability.

Troubleshoot integration issues and ensure consistent system performance and scalability.

Follow best practices in source control, deployment, and DevOps methodologies for CRM and automation systems.

Required Technical Skills

Salesforce (Sales, Service, or CPQ modules) – CPQ experience preferred but not mandatory.

Workato (highly preferred) or MuleSoft for system integration and automation.

Node.js and JavaScript – strong hands-on experience required.

NetSuite (from an integration perspective).

Familiarity with REST APIs , OAuth , and SSO .

Experience with “drag-and-drop” style integration builders.

Preferred Experience

Experience developing or supporting Salesforce automation (Apex, Triggers, LWC).

Familiarity with Heroku , Python , or microservice architectures .

Exposure to DevOps , Git branching , and Agile methodologies .

Experience with Salesforce frameworks like CPQ, Experience Cloud, or Einstein.

Solid understanding of data flows, declarative automation vs. custom development, and integration best practices.

Ideal Profile

Strong problem-solving and analytical skills with attention to detail.

Proactive communicator who collaborates effectively across teams.

Comfortable working in a fast-paced environment with shifting priorities.

Focused on delivering scalable, reliable, and maintainable integration solutions.