Talent.com
A vaga não está disponível no seu país.
Key Account Manager

Key Account Manager

Yazaraguarujá, estado de são paulo, br
Há +30 dias
Descrição da vaga

Yazara, a Global Payments (NYSE : GPN) company headquartered in New York, is a software development company that offers a state-of-the-art SoftPOS solution and payment acceptance suite designed to transform smartphones and tablets into POS terminals. Using Yazara’s leading technology, merchants of all sizes can use mobile devices to securely accept EMV payments from contactless cards, mobile wallets, and wearables.

About the Role

We are seeking an experienced Account Manager to maintain and expand our presence in the Brazilian financial market. This role will start as part-time and has the potential to grow into a full-time position based on business needs and client expansion. The ideal candidate will have strong account management experience in the financial technology sector , excellent communication skills, and a proven ability to build lasting client relationships.

Primary Objectives

  • Maintain and Strengthen Client Relationships : Ensure our key customer in Brazil receives exceptional service through regular communication, on-premise support when required, and seamless coordination between their technical team and ours.
  • Expand Market Presence : Proactively engage with 20+ identified financial institutions in Brazil, with the goal of onboarding new clients over time.

Key Responsibilities

1. Client Relationship Management

  • Serve as the main point of contact for the existing customer in Brazil.
  • Conduct regular (daily / weekly) calls with the client to facilitate effective communication.
  • Monitor client satisfaction and address concerns proactively to ensure loyalty.
  • 2. New Business Development

  • Build on the foundation established by the sales team to engage with identified prospects in Brazil’s banking and finance sector.
  • Develop a strategic sales approach to introduce our offerings, emphasizing competitive advantages.
  • Nurture relationships with potential clients and manage them through the sales pipeline.
  • 3. Market Insight and Reporting

  • Stay up to date on market trends, competitor activities, and regulatory developments in Brazil.
  • Provide regular reports to the global sales team on client activities and new business opportunities.
  • Share insights from the Brazilian market to influence broader company strategy.
  • Work Arrangement

  • Initial Setup : Part-time (16–24 hours per week, 2–3 days). Focus will be divided between supporting the existing client and prospecting new clients.
  • Potential Transition : The role may evolve into full-time based on workload, client engagement, and success in new business acquisition.
  • Qualifications

  • Proven experience in account management within the financial technology sector.
  • Previous experience working in the Brazilian market is highly desirable.
  • Strong technical communication skills to liaise effectively between clients and internal teams.
  • Fluency in Portuguese and English ; understanding of Brazilian business culture.
  • Ability to travel within Brazil for on-site client support.
  • Proactive, solution-oriented mindset with a focus on client satisfaction and growth.
  • Potential KPIs

  • Client satisfaction and retention rate
  • Response time to client inquiries
  • New business opportunities generated
  • Revenue growth from the Brazilian market
  • Criar um alerta de emprego para esta pesquisa

    Key Account Manager • guarujá, estado de são paulo, br

    Vagas relacionadas
    Account Manager F / M

    Account Manager F / M

    ICAPE GROUPSão Paulo, State of São Paulo, Brazil
    Quick Apply
    To strengthen our teams and development in Brazil, we are looking for an energetic.You are interested in building a significant business with ICAPE Group. This job has unlimited income potential for...Mostre maisÚltima atualização: há mais de 30 dias
    IT KEY ACCOUNT MANAGER

    IT KEY ACCOUNT MANAGER

    LUZA GroupSão Paulo, State of São Paulo, Brazil
    Quick Apply
    Venha fazer parte de um ecossistema vivo onde o futuro dos negócios é criado e vivido todos os dias.Faça parte desta transformação!. Na LUZA Group, a paixão, a perseverança e a vontade de superar li...Mostre maisÚltima atualização: há mais de 30 dias
    • Promovida
    Senior Technical Account Manager

    Senior Technical Account Manager

    idwallSão Paulo, São Paulo, Brazil
    Estamos revolucionando a forma como as relações de confiança são criadas e nutridas.A paixão pelo que fazemos alimenta nossa inquietude coletiva para criar as tecnologias de ponta que são referênci...Mostre maisÚltima atualização: 14 dias atrás
    • Nova!
    IT Key Account Manager (Body Shop)

    IT Key Account Manager (Body Shop)

    LUZA GroupSão Paulo, State of São Paulo, Brazil
    Quick Apply
    Venha fazer parte de um ecossistema vivo onde o futuro dos negócios é criado e vivido todos os dias.Faça parte desta transformação!. Na LUZA Group, a paixão, a perseverança e a vontade de superar li...Mostre maisÚltima atualização: 11 horas atrás