IT Application Support Analyst

Application Support

• Add resume in English

Activities and requirements :

Advanced English (good communication is mandatory)

Support Application (IT Background) for initial troubleshooting, triaging and working with stakeholders to resolve the problems / incidents / service requests

Development language skills, prefer .net

Any database knowledge, prefer SQL

Understand Wintel Server, network

Proactive and learning behavior

ITIL process understanding

Know how to work on ServiceNow and Jira tool