Job Title : Endpoint Engineer Manager
We are seeking an experienced leader to manage our endpoint engineering team, ensuring the security and reliability of our global organization's devices. The ideal candidate will have a proven track record of automating processes, leading teams, and maintaining compliance across multiple frameworks.
Key Responsibilities :
- Manage a team of engineers in maintaining and securing 600+ corporate devices.
- Oversee maintenance, patching, and compliance for endpoints using NinjaOne.
- Drive automation initiatives to reduce manual processes and minimize end-user contact time.
- Ensure endpoints meet compliance requirements.
- Develop and implement endpoint security policies and procedures.
- Manage vendor relationships with endpoint management and security solution providers.
- Respond to and troubleshoot complex endpoint issues, maintaining hands-on technical involvement.
- Create and maintain documentation for endpoint standards and processes.
- Collaborate with security and IT teams to implement endpoint protection strategies.
- Monitor endpoint health metrics and implement improvements to enhance reliability.
- Coordinate patch management cycles and ensure timely deployment across all devices.
- Lead incident response efforts for endpoint-related security events.
Required Skills & Qualifications :
At least 2 years of people management experience in IT or technical teams.5+ years of hands-on endpoint management experience.Strong proficiency with NinjaOne or similar endpoint management platforms.Experience managing both Windows and macOS environments at scale.Demonstrated experience automating endpoint management tasks using PowerShell, Python, or similar.Deep understanding of patch management, software deployment, and configuration management.Experience maintaining compliance with security frameworks (SOC2, ISO27001, GDPR, CCPA).Strong troubleshooting skills with ability to resolve complex technical issues.Excellent communication skills for vendor management and cross-functional collaboration.Ability to work independently in a remote environment.Fluent English language skills.Work Environment :
This is a fully remote position.Must be available for occasional meetings across global time zones.On-call rotation participation may be required for critical issue.