Senior Technical Solutions Specialist

Are you a problem-solver who thrives in fast-paced environments?

As a Senior Product Support Escalation Engineer, you will be the technical voice for our customers, tackling complex issues and shaping how our product evolves.About the RoleThis is a unique opportunity to join a fast-growing company that values creativity, ownership and customer advocacy.

You will work closely with talented teams around the world to improve customer experiences.Key ResponsibilitiesBe the primary technical support contact for customers, partners and internal teams.Troubleshoot complex technical issues and drive resolutions.Partner with Product, Engineering and QA to improve product functionality.Provide expert guidance on SDK integration and deployment.Mentor team members with your deep technical expertise.Advocate for customers by bringing feedback into product discussions.RequirementsWe are looking for someone with : 4+ years in technical product support (B2B / SaaS preferred).

Hands-on experience supporting software in production environments (Mobile & Web).

Strong skills in scripting, SQL, APIs, HTML, HTTP and debugging tools.Experience in mobile advertising analytics or AdTech is a plus.Excellent problem-solving, analytical and communication skills.What We OfferYou will enjoy working with : World-class customers and products.A fast-growing, innovative company.Talented, global teams.