Senior Manager, Engineering Ops (Devops)

Title : Senior Manager, Engineering Operations Level : Manager or Senior Manager

Location : Brazil

Work setup : Remote (within 1hr from São Paulo, Brazil)

• Eventually will be hybrid, 2-3 days in

office once we open an office next year

Department : Engineering

Talent Systems, LLC is the leading technology solution provider for casting and auditioning to

the entertainment industry. Casting directors and agents worldwide use Talent Systems’

portfolio of products to source and manage talent across film, television, commercials, theater

and digital projects, powering an unparalleled, global casting software ecosystem.

We are headquartered in Los Angeles and operate in the US, Canada, UK, Australia and India.

Our portfolio brands include Casting Networks, Spotlight, Cast It Systems, Cast It Talent,

Casting Frontier, Staff Me Up, Cast It Reach & Tagmin.

Job Description

We are seeking an experienced Head of Engineering, Engineering Operations to lead our

engineering operations which includes areas such DevOps, Site Reliability Engineering (SRE),

CI / CD, Release management etc for our cloud-based systems and applications. This role is

pivotal in ensuring the reliability, security, scalability, and availability of our systems while driving

innovation in automation, CI / CD pipelines, and operational efficiency. You will be responsible for

crisis management, improving system performance, cost and fostering a culture of operational

excellence.

Responsibilities

○ Lead and mentor teams in DevOps, SRE, and Engineering Operations, fostering

a culture of collaboration, ownership, and innovation.○ Develop and execute the strategic roadmap for engineering operations, aligning

with business goals and product requirements.

○ Advocate for and implement industry best practices in system reliability, DevOps,

and automation.

○ Drive initiatives to improve the reliability, availability, and performance of cloud-

based applications and infrastructure.

○ Establish performance measurements for various system health metrics.

○ Ensure robust incident management and crisis response processes to minimize

downtime and customer impact.

○ Oversee the design, implementation, and optimization of CI / CD pipelines to

enable seamless and automated deployment processes.

○ Leverage automation tools and practices to reduce manual interventions and

improve operational efficiency.

○ Collaborate with product and engineering teams to enable rapid and reliable

feature delivery.

○ Implement and maintain advanced monitoring, logging, and alerting systems to

gain deep insights into system health and performance.

○ Use observability tools (e.g., Grafana) to proactively identify and resolve issues

before they impact customers.

○ Lead crisis management efforts during high-severity incidents, ensuring quick

resolution and effective communication with stakeholders.

○ Conduct root cause analyses and drive post-mortem reviews to identify and

address operational gaps.

○ Build, grow, and retain a high-performing engineering operations team with

expertise in DevOps and SRE practices across multiple geolocations.

○ Foster close collaboration with development, data, and product teams to align

engineering operations with overall business objectives.

○ Promote a blameless post-mortem culture to encourage continuous learning and

improvement.

○ Optimize cloud infrastructure costs while maintaining system reliability and

scalability.

○ Implement robust security practices in operations to ensure compliance with

industry standards and regulations.

Qualifications

cloud-based applications.

environments.

(Kubernetes, Docker).

stakeholders across engineering and business teams.

excellence.