Senior Servicenow Developer

Senior ServiceNow Developer

(Remote - Brazil or LATAM)

Company :

Apricot Jam | Minneapolis-based | Global Delivery

Type :

Full-Time | Remote | Contractor or FTE

Location :

Brazil or broader LATAM (English-speaking)

About Us

We are

Apricot Jam

, a professional services company pioneering outsourcing, consulting, and tech, dedicated to putting people at the forefront of everything we do. Our mission is to foster creativity and ignite it, empowering individuals to unlock their full potential.

As a recognized

ServiceNow partner

based in the U.S., we specialize in delivering world-class ServiceNow implementations, custom apps, and managed services to clients ranging from startups to

Fortune 100 enterprises

• . Our teams span across the globe, and we're proud of the cultural alignment, speed, and excellence they bring.
• ???

Role Overview

We're looking for a

Senior ServiceNow Developer

to join our high-performance global team. You'll build custom applications, automate workflows, and integrate ServiceNow across enterprise environments. This is a

client-facing, hands-on development role

requiring technical depth and clear communication.

Key Responsibilities

Design, develop, configure, and maintain

ServiceNow applications

(scoped & global) across multiple modules.

Lead complex customizations using

scripting (Glide, JavaScript) and automation tools

, including custom workflows, UI policies, client scripts, and business rules.

Architect and implement

REST / SOAP integrations

, leveraging Integration Hub, MID Servers, and ERP connectivity.

Drive

instance upgrades, performance optimization, and adherence to best practices

Collaborate with

US-based clients and cross-functional teams

, gathering requirements and delivering enterprise-scale solutions.

Mentor junior developers and contribute to

technical solutioning and architecture decisions

Stay up to date with ServiceNow releases, AI features, and industry trends, recommending adoption to clients.

• ??

Requirements

Certified System Administrator (CSA) – Required

Certified Application Developer (CAD) – Required

Bachelor's degree in

Software Engineering

(minimum); a Master's degree in Computer Science, Software Engineering, or related field is a plus.

5+ years of hands-on ServiceNow development experience

, with broad knowledge across multiple modules (ITSM, HRSD, CSM, ITOM, etc.)

Strong scripting and automation skills (

Glide, JavaScript, Flow Designer

Experience with

integrations, REST / SOAP, ERP systems, and AI-driven workflows

Proven

client-facing experience

, able to translate technical solutions for business stakeholders

Fluent in English (written & verbal)

Proactive, solution-oriented, and able to operate in

fast-paced, high-impact projects

Nice to Have

Experience with

App Engine, Service Portal, Virtual Agent, Performance Analytics, ATF

Exposure to

Agile methodologies (Scrum / Kanban)

Additional ServiceNow certifications (CIS-ITSM, CIS-HR, CIS-ITOM, etc.)

Previous experience delivering solutions to

US-based enterprise clients

• ??

Why Apricot Jam?

100% Remote with Real-Time Collaboration (Overlapping U.S. hours)

People-First Culture – We profit share, we retain, we grow together

Global Clients – Work with publicly traded U.S. companies and high-growth tech

Elite Talent Pool – Top-tier colleagues, strong mentorship, and career growth

Long-Term Engagements – We invest in teams, not gigs

• ?? Interested?

Apply today and join a team that's shaping the future of enterprise automation.

Let's build something amazing together. ??