Account Executive (E-Commerce)

About Us

At THE / STUDIO, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through custom product production.

We deliver top-quality customized products and a seamless, awe-inspiring experience via an exceptional team and AI-integrated systems.

The Role

We're looking for an Account Executive who will grow our existing business and work closely with customers in a fast-paced, startup environment.

What You'll Do

Close and manage e-commerce companies on our SaaS platform

Represent customers' interests to our factories

Organize and manage a production schedule for key accounts

Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Ensure customers receive services that are within budget and meet their needs

Meet regularly with other team members to discuss progress and find ways to improve business

Generate progress reports for customers and senior leaders

Develop a strategic approach to attain and exceed annual sales quota and net retention targets

Update your HubSpot pipeline religiously

Maintain less than 5 % customer churn

What We're Looking For

3+ years of sales and account management experience, preferably in a startup

2+ years working with a CRM like HubSpot, Salesforce, or Pipedrive

Experience with prospecting is a huge plus

Experience in the e-commerce industry or FMCG space

Demonstrated success in implementing sales strategies and exceeding objectives

An interest in developing and selling sophisticated business solutions at the C-suite level

Excellent communication and presentation skills (English C2)

Strong time management, organization and prioritization skills

Remote-ready : own a desktop / laptop with at least 8 GB RAM, noise-canceling headset, and a stable internet connection (20 Mbps, quiet space)

Company Values

Intellectually curious – ask questions, challenge the status quo, and get to the bottom of things

Self-motivated – deliver excellence with purpose

Good communication skills – enhance collaboration and minimize misunderstandings

Radical candor – coachable, accept constructive feedback, and provide constructive feedback when applicable

Operating with urgency – value immediate action, swift decision-making, and seize opportunities in a dynamic environment

Natural customer centricity – start with the customer's perspective and bias toward talking to them

Results-driven – focus on achieving and exceeding measurable objectives

Hiring Process

Submit an application.

IMPORTANT : Please submit your resume / CV in English

Initial chat with a Global Recruiter

Hiring Manager interview

Assessment / Case study – if applicable

Final interview

Note that every role is different, so the process may vary depending on the role.

Regardless of the result, we always inform candidates via email.

At THE / STUDIO, we know that our company's strength lies in the diversity of our team.

THE / STUDIO is an Equal Opportunity Employer and welcomes applicants from all backgrounds.

Our policy is to provide equal opportunities for all applicants and individuals regardless of protected characteristics.

We prioritize and maintain a fair, inclusive, and equitable workplace free from discrimination, harassment, and retaliation.

Seniority level : Not Applicable

Employment type : Full-time

Job function : Sales and Business Development

Industries : Apparel & Fashion

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