About the RoleThis position is focused on expanding our presence within key Latin American markets.
As a trusted advisor to our clients, you will drive growth and foster long-term relationships.Key responsibilities include : Critical Account Management : Establish strong connections with strategic accounts and cultivate opportunities for expansion;Client Relationship Development : Build trust-based relationships across various levels of client organizations, ensuring seamless communication;Data-Driven Analysis : Conduct in-depth analyses to identify areas for improvement and inform data-driven decisions;Exploring New Frontiers : Collaborate with clients to identify new use cases and expand the application of our solution as their needs evolve;Risk Mitigation and Contract Renewal : Proactively address potential risks and ensure contract continuity while prioritizing value delivery;Strategic Consultation : Utilize data to provide insightful recommendations, support strategic decision-making, and enhance client satisfaction;Internal Collaboration : Effectively navigate internal teams to ensure consistent deliveries aligned with client objectives;Governance and CRM Management : Record interactions, risks, and opportunities in a structured and transparent manner;
Manager Latin America • Rio de Janeiro, Brasil