Job Description">
Senior Oracle Cloud Support Engineer Role">
We are seeking an experienced Senior Oracle Cloud Support Engineer to join our team.
The successful candidate will play a key role in ensuring excellence in service delivery, adhering to SOX compliance and ITIL standards for our global operations.
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Main Responsibilities : ">
Act in the General Accounting (GL), Fixed Assets, and Cash Management modules of Oracle ERP Cloud.
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Resolve incidents and tickets within SLA deadlines, collaborating with internal teams and suppliers.">
Provide support during monthly accounting closings in multiple regions (LATAM, USA, APAC).
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Execute regression tests on quarterly updates of the Oracle Cloud SaaS environment.">
Ensure compliance with SOX processes, documentation, and evidence for audits.
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Lead operations and continuous improvements in communication, processes, and support standards.">
Participate in defining and disseminating best practices, aligned with ITIL and tools like ServiceNow and GitLab.
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Work with engineering and project teams to ensure successful deployments and integrations.">
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Required Skills and Qualifications">
Key Requirements : ">
Solid experience in Oracle ERP Cloud in the GL, Fixed Assets, and Cash Management modules.">
Minimum 10 years with Oracle ERP and at least 5 years of hands-on experience with Oracle Fusion Cloud.
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Participation in at least 3 complete Oracle Cloud implementation projects.">
Familiarity with Oracle localizations (LACLS) and tax requirements in Brazil.
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Experience with tools such as BIP, PL / SQL, FBDI, ADFDi, Web Services (SOAP / REST).">
Accounting knowledge to ensure compliance with financial reporting standards and practices.
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Excellence in written and verbal communication in Portuguese and English.">
Ability to lead teams of 5 to 10 people.
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Collaborative, proactive profile with an analytical mindset and results-focused approach.">
Bachelor's degree in Accounting, Finance, IT, or related fields.
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Benefits">
As a Senior Oracle Cloud Support Engineer, you will have the opportunity to work with a global team, develop your skills and expertise, and contribute to the success of our organization.">
We offer a competitive compensation package, comprehensive benefits, and opportunities for career growth and development.
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Others">
The ideal candidate will be a strategic thinker with exceptional problem-solving skills, able to collaborate effectively with cross-functional teams.
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They will be passionate about delivering high-quality results, committed to excellence, and dedicated to making a meaningful impact.">
We are an equal opportunities employer and welcome applications from diverse candidates.
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Please note that only selected candidates will be contacted for further evaluation.">
Oracle Cloud Lead • Fortaleza, Ceará, Brasil