Senior Ai Engineer

OverviewSenior AI Engineer – TELUS DigitalTELUS Digital seeks a talented AI Engineer to implement autonomous, intelligent, and analytical AI solutions that address complex business challenges.

The role focuses on bringing GenAI and software engineering concepts into production-ready applications to enhance digital products with autonomy, intelligence, and real-time adaptation.Location and FlexibilityThis role can be fully remote for candidates based in the states of São Paulo and Rio Grande do Sul as well as in the cities of Rio de Janeiro and Belo Horizonte, due to team distribution and occasional in-person opportunities.

If you are based in São Paulo or Porto Alegre, you may work from an office on a flexible schedule.ResponsibilitiesIntegrate Generative AI models, including LLMs, with external APIs, tools, and databases using secure and efficient orchestration patterns.Design, develop, and deploy AI workflows and Agentic AI solutions, enabling orchestration of intelligent agents to plan and perform tasks with autonomous and / or human-in-the-loop paradigms.Implement and optimize multi-agent systems, leveraging standards and protocols such as Model Context Protocol (MCP) and other frameworks for agent interoperability.Develop evaluation frameworks, metrics, and checkpoints for agent autonomy, performance, and safety, ensuring compliance with moderation, security, and ethical standards.Ensure robust AI agent operations by applying observability, monitoring, and MLOps best practices, enabling reliable deployment pipelines and continuous performance optimization.Collaborate with data experts, coordinating AI model selection, tuning, and performance validation to meet agent-based application needs.Communicate complex AI concepts, systems, and decisions effectively to technical and non-technical stakeholders, promoting transparency and trust in AI delivery.QualificationsProven experience designing and deploying AI architectures, with expertise in Generative AI, NLP, LLM integration, and software engineering.Strong background in building software platforms (Python / Django, Java / Spring, TypeScript / Express, etc.) capable of API integration and orchestration.Understanding of trade-offs between generative AI models and selecting the right model for specific use cases.Hands-on experience with function-calling and tools integration into LLM models, leveraging frameworks such as MCP.Expertise in data embeddings, vector databases, and chunking strategies to optimize data ingestion and application performance.Experience using CI / CD tools (GitHub Actions, Jenkins, AWS CodeDeploy, Azure Pipelines) to streamline development and deployment.Hands-on experience deploying software on leading cloud platforms and utilizing AI tools like AWS Bedrock and Azure AI Services.Experience with evaluation frameworks (e.g., OpenAI Eval, LangSmith) and tools to assess business and performance metrics of AI solutions.Understanding of performance optimization, including observability, event tracking, and performance validation.Knowledge of deploying AI solutions on cloud platforms (AWS, Azure, GCP) and using services such as AWS Bedrock or Azure AI Services.Excellent skills in prompt and context engineering to meet diverse project requirements.Ability to communicate complex AI solutions to technical and non-technical audiences.Bonus PointsExperience with Agentic AI orchestration frameworks (e.g., ADK, LangGraph, OpenAI Agents SDK, CrewAI).

Experience with advanced Agentic AI architectures and integrating AI into larger software ecosystems.Hands-on experience deploying AI solutions using containers and orchestration platforms like Kubernetes.Experience designing and implementing large-scale data-intensive solutions with high throughput, low latency, and data security.Why TELUS Digital?

At TELUS Digital, you will work with world-class brands and collaborate with diverse, international teams.

We emphasize engineering excellence with cloud computing, AI, ML, DevOps, microservices, and data engineering.

We follow Agile, CI / CD, and a DevOps-first mindset.Benefits and EnvironmentHealth and dental planLife insuranceMonthly voucher for meals, culture, education, health and mobilityChild care assistance and moreEqual Opportunity EmployerTELUS Digital is an equal opportunity employer.

All employment decisions are based on qualifications, merits, competence and performance without regard to diversity characteristics.

We may use your information to process applications and to produce tracking statistics.

For more information, see our Privacy Policy.Additional Job DescriptionLocations : Porto Alegre, Rio Grande do Sul, Brazil; Remote, Brazil; São Paulo, São Paulo, Brazil.

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