Operations Manager (on-site)
Exacta Solutions Ltdbrasília, distrito federal, brHá 4 horas
Descrição da vagaMinimum 4 years of operations management experience in the iGaming industry Deep understanding of sports betting, casino operations, and online gaming platforms Proven track record of scaling operations in fast-growing environments Strong analytical skills with experience in data-driven decision making Fluent in Portuguese and English (written and spoken) French language skills are a strong advantage Experience with payment processing, fraud prevention, and responsible gaming Excellent leadership and stakeholder management abilities Bachelor's degree in Business Administration, Management, or related field
Location : On-site at client offices in Brazil (specific location will be disclosed at interview stage) Industry : iGaming / Sports Betting
Employment Type : Full-time, On-site
Relocation : Candidates must be willing to relocate
About the Role
We're seeking an experienced Operations Manager to lead and optimize operations for an expanding iGaming project in Brazil. This is a hands-on leadership role where you'll build and scale operational processes while ensuring excellence in service delivery.
Key Responsibilities
- Oversee day-to-day operations across multiple departments including customer service, payments, and platform management
- Develop and implement operational strategies, policies, and procedures
- Monitor KPIs and performance metrics to drive continuous improvement
- Ensure compliance with local regulations and industry standards
- Manage vendor relationships and third-party service providers
- Lead cross-functional teams and foster a high-performance culture
- Identify operational risks and implement mitigation strategies
- Coordinate with product and tech teams to optimize platform performance
- Drive operational efficiency and cost optimization initiatives
Requirements
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Manager • brasília, distrito federal, br