Technical Services Manager (SAP ECS)

About HCLTech

HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.

To learn more about how we can supercharge progress for you, visit role and responsabilities :

Be the

primary technical contact

for customers, guiding them through their SAP journey. Lead

technical discussions , manage escalations, and ensure seamless delivery of ECS services. Support

SAP S / 4HANA conversions , migrations, and upgrades with deep technical expertise. Collaborate with Client Delivery Managers, Product Leads, and Architects to shape long-term service plans. Drive

innovation adoption , capacity planning, and landscape optimization. Provide hands-on support during

critical cutovers

and IT situations

Requirements and Qualifications :

Experience in SAP Basis & infrastructure Hands-on experience in

SAP Migration

and / or

Upgrade

projects. Knowledge of

Hyperscalers

(Azure, AWS, GCP). Experience with

SAP RISE Migration

and

Enterprise Cloud Services

is a plus. Certifications in SAP Migration or Upgrade (ZDO method) are highly valued. Willingness to support weekend cutovers when needed. Expertise in

SAP NetWeaver , high availability / disaster recovery architecture. Familiarity with SAP cloud integrations (SCP, Ariba, SuccessFactors). Strong problem-solving mindset with a focus on

preventing downtime . Advanced English .

Please, submit resumé in English.

Why choose us?

We are one of the largest and fastest growing technology companies in the world, with offices in over 60 countries and 224,000 employees Our company is extremely diverse with 165 nationalities represented We offer the opportunity to work with colleagues from all over the world We offer a virtual-first work environment, promoting a good integration between your work and personal life, with real flexibility We are committed to your growth, offering learning and career development opportunities at all levels to help you find your unique brilliance. We offer comprehensive benefits to all employees We are certified as a "Great Place to Work" and "Top Employer" in 17 countries, and recognized as a “Top Employer” in Brazil specifically, offering a positive work environment that values employee recognition and respect

Equality & Opportunity for All

Representing 165 nationalities worldwide, we are proud to be an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, religion, sex, color, age, national origin, pregnancy, sexual orientation, disability or genetic information, or any other protected classification, in accordance with federal, state and / or local laws