Business Analyst I, IT Delivery

InComm is a global leader in the payments industry with over 30 years of experience and a presence in 30+ countries. As pioneers in gift cards, we hold two-thirds of the global market share. Our mission is to revolutionize global commerce through innovative payment technologies for retailers, brands, and consumers.

Job Summary

The IT Delivery Business Analyst (BA) will work closely with IT Delivery leadership and stakeholders in order to provide strategic planning for various project requests and gather, analyze, and document business requirements that will support cross-functional project execution. This position will work in a support role and alongside various individuals of all levels and departments, and must be comfortable in a technical setting, communicating with both business and technical stakeholders.

Responsibilities

Investigate and understand the fundamental business needs, process frameworks, and supporting technologies in order to interpret and define business and functional requirements

Assist stakeholders in defining project scope

Work with IT resources to define functional approaches and high level scopes of work

Identify and document business risks, impacts, and mitigation options based on requirements

Effectively define and present project requirements and process flows via various formats – including workflow diagrams, use cases, business requirements documents, process framework documents, verbal presentations, etc.

Secure business and functional requirements approval from business and technical stakeholders

Write test cases and coordinate with development / QA teams to ensure business requirements are met

Coordinate with project managers to meet BA deliverable expectations and schedules

Provide team members, stakeholders, and project managers with concise and accurate status updates regarding progress and action items

Schedule, participate in, and lead discovery meetings

Capture detailed notes / meeting minutes from discovery and review calls

Manage multiple assignments simultaneously

Requirements

Minimum 0 – 2 years of business analysis experience

Bachelor’s degree in MIS / CS, Business Administration, or related field or equivalent work experience

Strong analytical skills, displaying ability to quickly understand new information and problem solve

Ability to productively work both independently on assigned tasks and collaborate with a team on larger efforts

Effective written and verbal communication skills

Strong organizational skills and attention to detail

Proficiency in MS Office tools – such as Excel, Word, PowerPoint, and Visio

Familiarity with project management methodologies – including Agile and Waterfall – and tools – such as MS Project, Jira, ADO, etc.

Exposure to IT spaces related to order management systems, data processing tools, or infrastructure services

Benefits :

R$340 home office allowance

️ R$1,150 meal / food allowance (VR / VA)

10% annual bonus

SulAmérica health / dental plan

️ Life insurance

Hardware provided

100% remote

Educational support

Apply today and help us build a future of seamless, high-quality software systems.