Intern Customer Success

Do you dream of being part of a dynamic team, improving your English, diving into the software industry, and helping communities thrive?

Who We AreVinteum Software is anAmerican company with a global teamthat makes life easier for those who manage residential communities, working with homeowner associations (HOAs), condominiums, and property management companies.Our flagship product,Neigbrs by Vinteum, is a platform that keeps communities organized and connected.

We offer features such as document storage, service request management, and free Zoom integration — all designed to simplify communication between residents, board members, and managers.RequirementsFluency in English (our clients are primarily in the U.S. and Canada); Spanish is a plus.Proactivity, communication skills, and organization.Availability for on-site work in Belo Horizonte.Currently pursuing a degree in Marketing, International Relations, Communications, Technology, or related fields.ReponsibilitiesAssist clients with questions and basic topics via email, phone, or chat.Reach out to clients to collect feedback about their experience on the platform.Ensure clients are making the most of the features available.Support the onboarding process, helping new clients understand the platform.Create or update training materials such as tutorials, FAQs, and guides.Suggest product or service improvements to better meet client needs.BenefitsTransportation allowance.English classes.On-site cafeteria.Flexible meal allowance (Flash).

Access to Gympass.Break room.CompensationR$ 1, R$ Flash Card).