Field Application Engineer

Business IntroductionJD Industrials, a subsidiary of JD Group, focuses on industrial supply chain technologies and services, with a market capitalization of approximately $5 billion.Our business is to support the development of enterprises from the industrial manufacturing industry through the integrated model of "supply chain + technology + service", and create a B to B procurement platform for industrial products. We provide industrial procurement solutions to more than7,000large customers and more than8 millionsmall and medium-sized business customers. We work with more than30,000suppliersof industrial goods, and our platform has more than40 million SKUs .Now JD Industrials focuses on developing overseas business, providing one-stop industrial product procurement solutions for enterprises from different countries. Our business has spread toSoutheast Asia, Europe, the Middle East and South America .Role OverviewWe are looking for afield application engineerwho understandsindustrial productsand is willing to be located in the customer's facility tocapture and convert business opportunities .Location : BrazilJob DescriptionAccurately identify customer needs, quickly provide solutions to needs, and guide customers to quickly select products.Responsible for solving customer complaints, problems, undertaking customer needs, and acting as a link between JD and customers. Increase customer satisfaction.Responsible for formulating customers' industrial procurement demand mining, business opportunity mining, cultivating customer ordering habits, docking procurement needs and users, and maintaining customer cooperative relations.Responsible for providing on-site e-commerce commodity procurement services to large customers, cooperating with the company's project team to formulate and implement commodity strategies, and promoting GMV achievementMaintain customer cooperative relations, sort out the customer's internal procurement process, be familiar with the customer's procurement mode (the whole process from PO to PR), be familiar with the customer's ordering habits, and conduct daily docking with procurement demanders and users;Responsible for the customer's on-site category sorting and commodity standardization, and assist the customer to complete the digitalization of procurement;QualificationsEngineering or manufacturing background.Fluent Chinese and PortugueseMore than 3 years of sales experience in the manufacturing industry, familiar with MRO business and B2B industry experience is preferred.Understand the knowledge of industrial products and be familiar with common brands, and have certain experience in the on-site use scenarios and selection of industrial productsExperience in product marketing for enterprise and government customers, good communication skills, adaptability, and teamworkAwareness, service awareness, strong sense of responsibility.Have Internet awareness and adaptability to the corporate atmosphere of Internet companies, and work experience in e-commerce related sales positions is preferred.BenefitLeaves : 30 calendar daysSubsidies : Meal Allowance、Commuting Allowance、Telecommunication ReimbursementInsurance & Wellbeing : Supplementary Life Insurance、Supplementary Accident Insurance、Supplementary Medical InsuranceGood team atmosphere and many opportunities for promotion