Service Engineer

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About the Company

Responsible for the daily maintenance, after-sales service and maintenance of tractors, harvesters and other agricultural machinery；Experience in agricultural machinery maintenance in Kubota, New Holland, Revo, etc. is preferred.

About the Role

Responsible for cooperating with daily maintenance and technical support for agents; Responsible for proactive rectification proposed by the product line, troubleshooting projects, rectification of faulty vehicles, and information collection.

Responsibilities

• Responsible for the inspection, regular maintenance and maintenance of arriving vehicles (tractors, harvesters, etc.);
• Responsible for regular visits to customers and regular vehicle (tractors, harvesters) inspections;
• Responsible for the timely guarantee of accessories, achievement of accessories sales plan, and customer satisfaction;
• Repair machinery and other components of the machines;
• Understand technical problem effectively through proper analysis, evaluation and diagnoses;
• To maintain own area of responsibility in term of housekeeping and EHS while working as a team or individually;
• Read and follow labels, safety warnings, and guidelines;
• To ensure all work is carried out according to the safety regulation and industry quality standard;
• To become more effective in problem solving by on the job training;
• Submit service reports on time;
• Able to work together with the China Representative Engineer / Sales for customers' satisfaction.

Qualifications

Experience in agricultural machinery maintenance in Kubota, New Holland, Revo, etc. is preferred.

Required Skills

Technical problem analysis, evaluation and diagnosis; teamwork and individual responsibility; adherence to safety regulations and industry quality standards.

Preferred Skills

Experience in agricultural machinery maintenance.

Pay range and compensation package

Not specified.

Equal Opportunity Statement

We are committed to diversity and inclusivity.

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