Unlock Your Career PotentialTata Consultancy Services is a leading IT services company that empowers individuals to achieve their full potential.
We foster a culture of limitless growth and development.As a Communications Specialist, you will play a pivotal role in enhancing communication channels within our IT department and between IT and other departments.Key Responsibilities : Content Creation : Develop and maintain IT communication materials, such as technical documentation, user manuals, FAQs, and newsletters.Project Management : Lead projects and communication initiatives, from planning to execution and evaluation.
Manage a team of junior communication specialists.Strategy and Improvement : Develop and implement performance metrics to assess communication strategy effectiveness.
Conduct regular systems audits and user feedback sessions.Technical Support : Provide technical support and troubleshooting for communication tools, ensuring minimal downtime.Coordination and Collaboration : Act as a liaison between the IT department and other departments, coordinating multiple teams to ensure consistency and accuracy of information.Record Keeping and Reporting : Maintain records of communications and feedback, preparing regular reports on communication effectiveness to senior management.Requirements : 5-7 years of experience in IT communications or a related field.Bachelor's degree in Information Technology, Communication, or a related field.Proficiency in content management systems (CMS), document management systems, graphic design tools (e.g., Adobe Creative Suite).
English language skills are an asset.Differentials : Master's degree in Information Technology, Communication, or a related field.Certifications in project management or communication-related fields.Experience in multimedia content creation and graphic design.Knowledge of best practices and emerging trends in IT communications.We Offer : Health insuranceDental PlanLife insuranceTransportation vouchersMeal / Food VoucherChildcare assistanceGympassTCS Cares - free psychological assistancePartnership with SESCReimbursement of certificationsFree TCS Learning Portal - online courses and live trainingInternational experience opportunityDiscount partnership with universities and language schoolsBring Your Buddy - bonus for referralsTCS Gems - recognition for performanceXcelerate - free mentoring career platform
Career Advancement • Rio de Janeiro, Brasil