Automation Workflow Specialist

About MeetGeekWe help teams automate meeting capture, summarization, and workflows.Our platform integrates with tools like Slack, Notion, Salesforce, and more – helping revenue, product, and operations teams turn conversations into structured workflows.Thousands of companies in 100+ countries already trust us.

We're backed by top-tier investors and led by a team of AI, NLP, and systems engineering veterans.We're looking for a skilled professional to help users go beyond meeting notes and unlock the full power of our agentic capabilities.Technical Troubleshooting : Support users through questions about agent setup, integrations, or system behavior.Customer Onboarding & Success : Guide new customers from kickoff to activation.CRM & Billing Ownership : Manage billing flows (upgrades and cancellations).

Knowledge & Self-Service Support : Contribute to our help center and knowledge base by creating and updating articles, troubleshooting guides, and best practices.Source Expansion Opportunities for Sales : Identify new opportunities during support and customer interactions.You must have 2–3 years experience in a customer-facing SaaS role and built automation flows before.

You should be consultative and empathetic — able to help users streamline and optimize.

Familiarity with tools like Slack, Intercom, Notion, Google Workspace, CRMs is required.

Fluent in English, and other languages may also be useful.A competitive salary and equity are offered along with bonus rewards and recognition.

Be part of a rockstar team and work with cutting-edge technology.