ServiceNow Developer Now Assist AI Specialization

Come to one of the biggest IT Services companies in the world!! Here you can transform your career!

Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are seeking a talented and proactive ServiceNow Developer with expertise in Now Assist AI and ServiceNow’s AI-driven capabilities. This role is key to enhancing our ServiceNow platform with AI-powered solutions, driving automation, efficiency, and intelligent workflows for our business and clients.

Responsibility :

Proven experience as a ServiceNow Developer, with hands-on expertise in Now Assist AI and ServiceNow’s AI / ML capabilities (Predictive Intelligence, Virtual Agent, Generative AI integrations).

Strong understanding of ServiceNow architecture, scripting (JavaScript, Glide), and configuration.

Experience with Flow Designer, Integration Hub, and REST / SOAP integrations.

Familiarity with large language models (LLMs), AI service orchestration, or similar AI technologies is a strong advantage.

Ability to design and implement secure, scalable, and user-friendly AI solutions within ServiceNow.

Excellent problem-solving, analytical, and communication skills

Design, develop, and implement solutions using ServiceNow Now Assist AI, including Virtual Agents, Predictive Intelligence, and Generative AI capabilities.

Collaborate with stakeholders to gather requirements and translate business needs into scalable ServiceNow AI configurations.

Develop custom applications, integrations, and automation leveraging Now Assist AI, Flow Designer, and other ServiceNow modules.

Optimize and fine-tune AI models within ServiceNow for accuracy, relevance, and performance.

Provide technical guidance on AI / ML best practices within the ServiceNow ecosystem.

Troubleshoot and resolve complex issues related to AI configurations, scripts, and integrations.

Stay up to date with ServiceNow AI innovations and contribute to continuous improvement efforts.

Preferred Qualifications

ServiceNow certifications such as :

Certified Application Developer (CAD)

Certified Implementation Specialist

Now Assist AI Specialist (if available)

Experience with additional ServiceNow modules (ITSM, HRSD, CSM, ITOM, SecOps, etc.).

Knowledge of Agile / Scrum methodologies

What can you expect from us?

• Professional development and constant evolution of your skills, always in line with your interests.
• Opportunities to work outside Brazil
• A collaborative, diverse and innovative environment that encourages teamwork.

What do we offer?

TCS Benefits – Brazil :

Health insurance

Dental Plan

Life insurance

Transportation vouchers

Meal / Food Voucher

Childcare assistance

Gympass

TCS Cares – free 0800 that provides psychological assistance (24 hrs / day), legal, social and financial assistance to associates

Partnership with SESC

Reimbursement of Certifications

Free TCS Learning Portal – Online courses and live training

International experience opportunity

Discount Partnership with Universities and Language Schools

Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire

TCS Gems – Recognition for performance

Xcelerate – Free Mentoring Career Platform

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!

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