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Customer Service Agent - Spanish Speaker

Customer Service Agent - Spanish Speaker

Influx. IncPorto Alegre, Rio Grande do Sul, Brasil
Há 1 dia
Descrição da vaga

Influx provides customer service for brands and tech companies on-demand, 24 / 7, every day of the year (including holidays).

To achieve this, our operation includes agents and managers working around the globe.

We're looking for detail-oriented and thoughtful people to join our growing international team!

  • Duties
  • You'll be tasked with answering customer questions and need to be able to think on your feet, communicate clearly and effectively in writing, and empathize with customers.
  • Diagnose and solve the customers' problems via voice support
  • Communicate effectively with our customers
  • Coordinate effectively with peers and your manager
  • Contribute to a high-performance and friendly workplace culture

Your commitment

  • Fluency in English and Spanish, spoken and written
  • Excellent communication skills, both on the phone and in writing
  • Personal integrity and conscientiousness
  • Strong orientation on task completion, results, and strategic goals
  • Team player
  • Continuous learner
  • Good knowledge of G-suites (Google Docs, Gmail, Google meets, Calendar, and so on)
  • Have your own laptop
  • Noise-canceling headset
  • Benefits
  • The flexibility of working from home without having to go to the office
  • An international and diverse work atmosphere
  • Extensive opportunities to learn from, and work with high-performing colleagues in a fast-paced environment
  • If you believe this is a perfect opportunity for your career, please feel welcome to apply!
  • Come and visit our website to learn more about us!

  • Job Types
  • Full-time, Contract
  • Tipo de vaga : Tempo integral

    Considerações relacionadas à COVID-19 :

    Working from home environment!

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    Customer Service • Porto Alegre, Rio Grande do Sul, Brasil

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