Platform Engineer

Join Smarter Contact : Transforming Real Estate Communications About us : Smarter Contact is the leading text and voice messaging SaaS platform for US real estate professionals. To sustain our rapid growth, we’re seeking an experienced Platform Engineer, to build and scale the internal tools, environments, and systems that keep our product and teams running smoothly. We are a fast-paced, Agile environment, ideal for people who thrive in motion, not maintenance. We’re looking for highly collaborative candidates energized by building, scaling, and continuously improving. About the role : We’re looking for an experienced Platform Engineer to build and scale the internal tools, environments, and systems that keep our product and teams running smoothly. You’ll work at the intersection of development, infrastructure, and automation—designing solutions that boost productivity, streamline operations, and support rapid growth. You’ll join our engineering team to architect internal systems, developer tools, and simulations for third-party integrations. You’ll collaborate closely with product, support, and backend teams to make sure our platform is reliable, scalable, and easy to build on. If you’ve worked in slow-moving teams or highly-structured corporate settings, this pace might feel intense. But if you’re someone who tackles dynamic challenges, takes ownership fast, and learns from users - you’ll find your place here. The people who do really well in this role are the ones who love understanding the “ why ” behind what they’re building. They don’t just write code, but they also heavily focus on how a feature ties into the user journey, how it impacts performance, and what happens next once it’s live. They don’t wait to be told what to do - so proactiveness is highly desired. Ideal environment for those who love to ask questions, spot gaps, and bring ideas to the table. Key Responsibilities : Design and implement internal DevOps tools and automation systems Develop and maintain configuration management systems for multiple environments Create and maintain simulation environments for third-party integrations Build and improve developer productivity tools and extensions Collaborate with cross-functional teams to understand and address platform needs Contribute to the architecture and design of internal tools and systems Implement monitoring, logging, and observability solutions Create a layered permissions Admin Panel to automate common support requests Create a reporting framework to query system data for financial and operational reports Technical Requirements : Strong experience with Google Cloud Platform (GCP) services and best practices Proficient in TypeScript and modern JavaScript development Experience building and maintaining Chrome extensions Strong SQL knowledge and experience with database optimization Experience with GraphQL API development and integration Expertise in developing simulation / mock environments for third-party APIs Knowledge of DevOps practices and tools Experience with configuration management and environment variable handling Familiarity with API integration patterns (REST, GraphQL, WebHooks) Qualifications : 7+ years of software engineering experience, with at least 2 years in platform or tooling engineering Proven track record of building internal developer tools and automation systems Strong understanding of software development lifecycle and CI / CD practices Experience with communication APIs (e.g., Twilio) Excellent problem-solving skills and attention to detail Strong communication skills and ability to work effectively with cross-functional teams Nice to Have : Experience with Infrastructure as Code (IaC) Knowledge of containerization and orchestration technologies Background in SaaS or cloud-native applications Experience with monitoring and observability tools Experience with CRM platform integrations, ideally Hubspot We are looking for the BEST that want to be part of a fast growing company that is set to take off. If you meet ALL of the qualifications, we can't wait to hear from you.