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Customer Service Agent I

Customer Service Agent I

Ecolab Life SciencesGuarapari, Espírito Santo, Brasil
Há 3 dias
Descrição da vaga

Join to apply for the Customer Service Agent I role at Ecolab Life Sciences2 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Agent I role at Ecolab Life SciencesGet AI-powered advice on this job and more exclusive features.Join Ecolab's call center in , and become part of a dynamic team that loves their work and enjoys each other.

As a respected Customer Service Agent, use your high energy and social skills to partner with our customers to help them achieve maximum benefit from Ecolab's products.

As a team, we strive to exceed our objectives to help drive greater customer satisfaction.What's In It For YouEnjoy non-traditional work hours that fit the schedule you needBe recognized for meeting goals, and secure opportunities for advancementSharpen your professional business acumenWork for a stable, growing, global Fortune 500 companyComprehensive benefits package starting day 1 of employment.What You Will DoProcess 60-100 inbound calls per dayManage outbound calls, depending upon volumeMust possess solid problem solving & interpersonal skillsHandle all calls in a prompt and courteous mannerMaintain working knowledge of products, accounts, Ecolab representatives, tools and dispensing systemsComplete a call on screen accurately while speaking with the customerProcess orders, literature requests, and applies information to our customersDevelop technical and mechanical proficiency to assist customers and field staff with dispenser system issuesCandidate must reside in : CITIES / AREAWork week and shift : DETAILS (including weekend rotation, if applicable)Compensation package offered : DETAILSMinimum QualificationsHigh school qualifications or equivalentProficient with Microsoft Office Suite software (Excel, Word, Access, and OutlookExperience using Customer Service softwareNo immigration sponsorship available for this positionPreferred QualificationsBachelor's degree completed or in processAbility to accurately type a minimum of 25 words per minimumAbility to interact professionally with others and work independently in a fast-paced environmentPrior experience utilizing a multi-line telephone systemStrong problem solving and interpersonal skillsExcellent verbal and written communication skillsHighly dependable team playerAbility to prioritize workload and complete responsibilities on timeFluent inSAP knowledgeOur Commitment to a Culture of Inclusion & BelongingEcolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment.

We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement.

Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherReferrals increase your chances of interviewing at Ecolab Life Sciences by 2xGet notified about new Customer Service Representative jobs in Greater Buenos Aires.Customer Service (I / Gaming) Team Manager(American English) Customer Support Consultant (LATAM)(Fluent English) Customer Support Consultant (Argentina, remotely)We're unlocking community knowledge in a new way.

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Customer Service • Guarapari, Espírito Santo, Brasil

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